NexlintoGeneral Manager
Company : Five Guys
Location : Romulus, MI, 48174
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Managing a Five Guys kitchen in Romulus means juggling high-energy operational flow and motivating a diverse team. The General Manager must stay active on the floor, foster real-time communication, and inspire crew members, ensuring both swift service and a collaborative atmosphere that aligns with Five Guys’ people-first culture.
Flexibility is key for this role since the General Manager oversees rotating crews and assumes various responsibilities during shifts. The dynamic environment demands quick problem-solving, real-time adjustments, and hands-on leadership to maintain smooth operations across opening and closing hours.
Effective leadership directly impacts team morale and performance. At Five Guys, inspiring, motivating, and leading with humility drives employee engagement, resulting in better customer experiences and operational success. The General Manager's ability to build cohesive teams is central to sustaining the brand’s high standards.
Romulus shows growing demand for skilled General Managers due to its expanding restaurant scene and proximity to Detroit. Candidates with leadership experience and food service expertise often find multiple opportunities, though competition remains fierce for positions that blend operational savvy with team-building prowess.
General Managers in Romulus typically earn between $50,000 and $65,000 annually, with Five Guys adding quarterly bonuses tied to restaurant performance. This compensation reflects the role’s leadership demands and the fast-paced nature of managing a popular burger franchise in the area.
While not mandatory, holding a ServSafe certification and possessing 1-2 years of leadership experience in food service enhance candidacy. Five Guys values reliable references and a demonstrated ability to manage customer-facing teams effectively in a high-volume restaurant environment.
Five Guys emphasizes cross-training crew and management, fostering a hands-on leadership style with active participation in all roles. Unlike some managerial jobs, this position demands stamina, vocal communication, and a team-first mindset, all within a lively, music-filled setting that shapes its unique culture.
Five Guys offers structured leadership development and advancement pathways, rewarding high performers with opportunities to manage multiple units or move into regional management. The brand's rapid expansion supports ambitious managers seeking long-term careers in the restaurant operations field.
The Romulus location embraces Five Guys’ iconic culture of classic rock tunes and upbeat team energy. Managers are encouraged to sing along and foster a fun environment, which helps maintain morale during busy shifts and reinforces the brand’s distinctive, people-centric approach.
Five Guys focuses on a transparent kitchen layout and high team interaction, creating a vibrant atmosphere where managers actively lead from the floor rather than remain behind a desk. This hands-on leadership style combined with the brand’s strong community reputation offers a distinctive management experience.