Job Overview
The Associate Field Service Technician is responsible for supporting the installation, maintenance, inspection, and repair of equipment at customer sites. Working under the guidance of senior technicians, this role ensures equipment operates efficiently while delivering excellent customer service. This position is ideal for technically inclined individuals who are detail-oriented, dependable, and eager to develop hands-on field service experience.
Key Responsibilities:
- Assist with installation, troubleshooting, maintenance, and repair of equipment at client locations
- Perform routine inspections and preventive maintenance tasks
- Diagnose technical issues and escalate complex problems to senior technicians
- Document service activities, parts used, and maintenance records accurately
- Ensure tools, equipment, and service vehicles are properly maintained
- Follow safety procedures, company policies, and industry standards
- Provide professional customer support and technical guidance on equipment usage
- Support inventory tracking for parts and service materials
- Travel to customer sites as required
- Perform additional duties assigned by management
Success Factors:
- Strong mechanical and technical aptitude
- Problem-solving mindset with attention to detail
- Ability to follow instructions and technical manuals
- Strong time management and organizational skills
- Positive attitude and willingness to learn
Required Skills:
- Basic knowledge of electrical, mechanical, or electronic systems
- Ability to read technical diagrams and service documentation
- Good communication and customer service skills
- Proficiency with basic computer systems and service software
- Flexibility to work varied schedules and travel when needed
Qualifications:
- Associate degree, technical certification, or equivalent experience preferred
- 0–2 years of technical, maintenance, or field service experience
- Valid driver’s license with acceptable driving record
Physical Requirements:
- Ability to lift up to 50 lbs and handle tools or equipment regularly
- Frequent standing, walking, bending, climbing, and reaching
- Ability to work in indoor and outdoor environments and varying conditions
Work Environment:
Field-based role involving travel to customer sites such as commercial facilities, industrial locations, or healthcare environments. Exposure to mechanical equipment, noise, and changing environmental conditions may occur.
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Frequently Asked Questions
In Clementon, NJ, a Field Service Technician’s daily schedule involves traveling to various client sites, performing equipment diagnostics, preventive maintenance, and repairs. The role demands adaptability to indoor and outdoor conditions, balancing technical tasks with customer communication to ensure efficient equipment operation.
Certifications like OSHA safety training, IPC electronics certifications, or manufacturer-specific equipment credentials are highly regarded in Clementon, NJ. These qualifications enhance technical credibility, comply with regional safety standards, and often improve chances of landing roles in medical and industrial field service sectors.
Successful newcomers to field service technician roles often excel by mastering electrical and mechanical fundamentals, honing troubleshooting abilities, and developing clear communication skills. Showing reliability and eagerness to learn technical manuals and software tools also accelerates career progression in this field.
Stryker emphasizes hands-on technical training combined with customer support excellence, focusing on medical equipment servicing. Their structured mentorship and safety protocols set them apart, providing a solid foundation for technicians starting or advancing in field services within healthcare environments.
Employees at Stryker in Clementon often enjoy access to specialized training programs, career development opportunities, and exposure to cutting-edge medical technology. The company’s commitment to safety and customer satisfaction also fosters a collaborative atmosphere for technicians.
Clementon’s proximity to industrial hubs and healthcare centers creates steady demand for skilled field service technicians. However, competition remains moderate as many candidates seek roles with reputable companies like Stryker, making technical certifications and hands-on experience valuable differentiators.
Entry-level field service technicians in Clementon typically earn between $45,000 and $55,000 annually, depending on experience and certifications. Positions at companies like Stryker may offer competitive compensation packages reflecting skill level, travel requirements, and technical expertise.
Technicians at Stryker frequently encounter complex electronic and mechanical issues requiring accurate diagnosis and swift resolution. Challenges include interpreting technical diagrams, handling sensitive medical devices, and escalating critical faults while maintaining clear customer communication.
Employers around New Jersey favor candidates possessing associate degrees or technical certifications in electronics, mechanical systems, or related fields. Practical experience in maintenance or field support, coupled with proficiency in reading technical documentation, significantly boosts employability.
Given Clementon’s spread-out commercial and industrial areas, reliable transportation and a valid driver’s license are critical. Traffic patterns and weather conditions can affect travel times, so technicians often plan routes carefully to meet client schedules efficiently.