NexlintoGeneral Manager
Company : Five Guys
Location : Novi, MI, 48374
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
At Five Guys Novi, general managers engage directly with a high-energy kitchen environment and lead cross-trained teams. Unlike typical restaurant roles, they balance fast-paced operations with a strong emphasis on team communication and a unique culture blending food passion with classic rock vibes.
In Novi's competitive market, exceptional general managers demonstrate adaptability amidst shifting crew roles, inspire through active communication, and prioritize team success. Since local establishments value stamina and hands-on involvement, those who motivate while maintaining operational flow excel.
Daily duties include managing shift operations from opening to close, overseeing financial controls such as inventory, guiding and coaching staff through dynamic shifts, and ensuring customer satisfaction with proactive problem-solving—all within a lively, team-driven atmosphere.
General managers in Novi’s fast-food sector earn approximately $55,000 to $65,000 annually, depending on experience and performance bonuses. Five Guys, known for competitive pay and quarterly incentives, often offers compensation that reflects both leadership skills and operational success.
While ServSafe certification is highly regarded and sometimes preferred in Novi, MI, general managers should also stay updated on Michigan’s food safety standards and labor laws. Compliance ensures smooth operations and protects both staff and customers within Five Guys’ busy environment.
Novi’s bustling restaurant scene creates steady demand for skilled general managers, especially those with prior food service leadership. Strong local competition encourages candidates to showcase flexibility, strong communication, and the ability to foster vibrant team cultures to secure roles.
Five Guys offers a vibrant culture focused on teamwork and leadership development, competitive base pay plus quarterly bonuses, and clear paths for career growth. This combination stands out in Novi’s market, emphasizing both financial rewards and personal advancement.
Managers directly shape customer satisfaction by ensuring seamless shift operations, encouraging proactive service among crew, addressing issues promptly, and fostering an energetic atmosphere where quality food and friendly service go hand in hand.
Success hinges on high stamina to thrive in fast kitchens, excellent vocal communication for real-time collaboration, leadership that inspires humility, and a genuine passion for food and lively environments—all essential for steering Five Guys’ dynamic teams.
Five Guys equips managers with cross-functional experience, leadership coaching, and hands-on operations knowledge, making them attractive candidates for future roles in restaurant chains or hospitality management nationwide, especially given the brand’s strong reputation.