NexlintoShift Lead
Company : Five Guys
Location : Plantation, FL, 33388
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Plantation's growing hospitality scene offers Shift Leads at Five Guys excellent advancement chances. The role’s emphasis on leadership and team management aligns well with the city’s demand for skilled restaurant supervisors, making it a strategic stepping stone for long-term management careers in the area.
Plantation’s customer volume fluctuates seasonally, requiring Shift Leads to adjust team pacing and multitask efficiently. Handling peak hours demands strong communication and adaptability, especially in maintaining food quality and customer service standards amidst high foot traffic.
Successful Shift Leads typically demonstrate decisive leadership, excellent interpersonal skills, and a knack for coaching diverse teams. Prior experience in food service leadership and a commitment to operational excellence help in managing shifts smoothly while inspiring crew motivation.
Daily duties often include overseeing crew assignments, ensuring compliance with food safety, resolving guest concerns promptly, and maintaining store cleanliness. Shift Leads also track performance metrics and support opening or closing procedures to keep operations seamless.
Shift Leads in Plantation generally earn a starting wage near $19 per hour, supplemented by tips and bonuses. This competitive package reflects local market standards and the role’s leadership demands within the fast-food industry.
Five Guys emphasizes team-oriented culture and provides mentorship and real-time feedback to Shift Leads. This approach cultivates a fun, supportive workplace, encouraging leaders to grow professionally while delivering high-quality service.
Five Guys uniquely integrates secret shopper bonuses and frequent performance reviews, giving Shift Leads tangible incentives and growth visibility. The focus on hands-on coaching and team motivation sets it apart from other fast casual dining management roles.
The Shift Lead position at Five Guys develops critical skills like team supervision, operational oversight, and customer service excellence. This foundational experience equips individuals with practical knowledge essential for advancing into broader management responsibilities.
One misconception is that Shift Leads only perform routine tasks; in reality, they actively shape team dynamics and ensure operational success. Another is limited career growth, whereas many Shift Leads leverage this role to ascend into regional or corporate leadership.
Plantation's hospitality sector shows steady demand for capable Shift Leads, driven by expanding food service businesses. While competition exists, candidates with leadership experience and strong communication skills often find favorable opportunities.