General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Leading a Five Guys restaurant in Semmes involves balancing high-energy operations with a people-first culture, fostering team collaboration in a lively environment. Unlike some restaurant roles, managers here rotate through multiple tasks, emphasizing adaptability and vocal communication to deliver an exceptional guest experience.
Five Guys values humility and team-first leadership, encouraging managers to inspire through example and active involvement in daily operations. This contrasts with more hierarchical structures, as managers frequently step into varied roles, promoting a dynamic, engaged workforce.
In Semmes, a standout general manager holds leadership experience in fast-paced customer-facing roles, ideally with food service credentials and ServSafe certification. Strong local references and the ability to maintain stamina during busy shifts are also key to thriving in this region’s competitive restaurant market.
Effective managers embrace high energy, resilience, and adaptability, coupled with a passion for food and team spirit. Being comfortable with a fast-moving, noisy environment and fostering open communication aligns perfectly with Five Guys’ vibrant, music-filled atmosphere.
Yes, Five Guys offers ongoing leadership development and training tailored to managing rapid operations and dynamic crew shifts, ensuring managers in Semmes are equipped to sustain smooth service, cost control, and team motivation under pressure.
General Managers in Semmes typically earn between $45,000 and $55,000 annually, with Five Guys complementing base pay with quarterly bonuses tied to restaurant performance, reflecting the role’s blend of operational oversight and team leadership.
Semmes’ growing food service market sees steady demand for experienced general managers, but Five Guys’ strong brand and supportive culture attract many applicants, making preparation and demonstrated leadership experience critical for standing out in this local job pool.
Commuting from Mobile to Semmes is common and manageable, typically under 30 minutes by car. Candidates should consider traffic during peak hours, but proximity to major routes makes the role accessible to a wider regional talent pool.
Managers integrate Five Guys’ people-first philosophy by leading with humility and fostering teamwork, all while managing inventory, coaching staff, and ensuring stellar customer service, blending operational rigor with a positive, music-infused atmosphere.
Five Guys’ General Manager role stands out due to its emphasis on cross-training, high-energy engagement, and a culture that merges classic rock vibes with hands-on leadership, making it a dynamic alternative to more rigidly structured fast-food management jobs nationwide.