Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
In Tampa, the Oil Change Assistant Manager often navigates a busy market with high customer turnover, thanks to local weather driving more frequent vehicle maintenance. Compared to other cities, there's a stronger emphasis on quick, safe service and team leadership to handle peak demand periods effectively.
While formal certifications aren't strictly required, possessing an ASE certification or a background in automotive service enhances your profile in Tampa. Local employers value candidates familiar with safety standards and vehicle maintenance regulations common in Florida’s automotive industry.
Expect regular physical activity like lifting up to 50 pounds, standing for long hours, and maneuvering around service pits. This role involves hands-on work to support oil changes and light vehicle maintenance, requiring stamina and attention to safety throughout busy shifts.
Many progress to Shop Manager roles or broader operations management within automotive service chains. Gaining leadership experience and technical skills on the job opens doors to higher responsibility positions and potential corporate roles in companies like Driven Brands.
Driven Brands equips assistant managers with paid training and mentorship programs, emphasizing efficient floor management and customer satisfaction. Their culture encourages hands-on leadership while providing tools to balance operational duties and team development.
Beyond competitive pay, Driven Brands offers perks like free employee oil changes, bonus opportunities, and a 401(k) match. These benefits reflect their commitment to employee well-being and incentivize growth within their fast-paced automotive service environment.
In Tampa, Oil Change Assistant Managers typically earn between $15 to $20 per hour, influenced by experience and store performance bonuses. This range aligns with local market rates for automotive supervisory roles and reflects the hands-on leadership responsibilities involved.
Tampa's demand for oil change professionals remains strong due to high vehicle usage and a growing population. However, competition is rising as more candidates pursue automotive service roles, making leadership qualities and customer service skills crucial for standing out.
They streamline workflow during peak hours, mentor technicians to uphold service quality, and engage directly with customers to ensure smooth transactions. Their leadership helps maintain fast, accurate oil changes that boost repeat business in Tampa’s competitive market.