NexlintoGeneral Manager
Company : Five Guys
Location : Ypsilanti, MI, 48197
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
At Five Guys in Ypsilanti, the General Manager must thrive amid high energy and constant activity, orchestrating team shifts, managing inventory, and ensuring smooth operations from open to close. This dynamic atmosphere demands stamina and quick decision-making to maintain top-tier customer experiences.
Serving as a General Manager at Five Guys hones leadership by managing diverse teams and fast-paced service, offering exposure to financial oversight and operational strategy. This role builds critical skills in motivation and adaptability valuable for advancing into senior hospitality management positions.
Restaurant General Managers focus heavily on real-time team communication, guest satisfaction, and fast operational turnover, unlike construction or healthcare where project timelines or patient care protocols prevail. This requires unique people skills and flexibility to handle fluctuating daily challenges.
While a high school diploma and leadership experience are standard, certifications like ServSafe are highly valued locally, reflecting Ypsilanti’s emphasis on food safety and compliance. Additional hospitality training can boost candidacy in this competitive market.
Ypsilanti’s General Manager openings, particularly in established brands like Five Guys, attract numerous skilled applicants due to the city’s growing food scene. Candidates with proven leadership and food service experience stand out amidst stiff local competition.
General Managers at Five Guys in Ypsilanti typically earn between $50,000 and $65,000 annually, factoring in base pay plus quarterly bonuses. This aligns with regional averages for restaurant leadership roles, rewarding performance and operational success.
Five Guys uniquely emphasizes a people-first mindset and team humility alongside high energy and adaptability. Their culture fosters vocal collaboration and a fun vibe, encouraging managers to lead with enthusiasm and a genuine passion for food and music.
Five Guys blends a high-energy open kitchen with a team culture that values cross-training and real-time communication. This creates a lively workplace environment where managers juggle multiple roles and shifts, enhancing operational versatility uncommon in other local eateries.
The company offers ongoing leadership development and a clear path for advancement within a rapidly expanding brand. General Managers gain valuable experience managing operations and teams, positioning them well for regional or corporate roles in the food service industry.
Managing both morning and evening shifts requires flexibility to handle varying customer volumes and team dynamics. Opening shifts focus on prep and setup, while closing demands efficient inventory control and ensuring the restaurant is ready for the next day, testing stamina and multitasking skills.