NexlintoShift Lead
Company : Five Guys
Location : Punta Gorda, FL, 33955
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Punta Gorda's hospitality sector is growing steadily, creating solid demand for shift leads, especially in popular chains like Five Guys. Local competition tends to focus on candidates with proven leadership in fast-paced environments, making experience and communication skills key differentiators.
Working in Punta Gorda’s vibrant restaurant scene often means managing fluctuating customer volumes during tourist seasons. Shift leads must adapt quickly, ensuring smooth team coordination and maintaining service standards despite peak-hour pressures common in local eateries.
Effective shift leads combine strong communication with hands-on leadership, motivating teams while maintaining operational flow. Accountability, adaptability, and a genuine enthusiasm for customer service stand out as essential traits across various industries.
Prioritize mastering team management, conflict resolution, and operational oversight. Familiarity with food safety standards and the ability to maintain high-quality service under pressure are also crucial for thriving as a shift lead.
This role offers practical leadership experience, overseeing daily operations and staff mentoring. It builds a foundation in managing people and processes, preparing individuals for higher managerial responsibilities in hospitality environments.
Five Guys emphasizes a fun, team-oriented culture paired with structured mentorship and real-time feedback. Shift leads benefit from competitive wages, bonus opportunities, and a supportive setup that encourages career advancement within the company.
Shift leads at Five Guys are pivotal in maintaining food quality and customer satisfaction. They actively coach crew members, manage shift metrics, and ensure store readiness, aligning daily activities with the brand’s high standards and growth ambitions.
Shift leads in Punta Gorda typically start around $19.00 per hour at Five Guys, complemented by tips and performance bonuses. This pay scale reflects local cost of living and industry standards for leadership roles in fast-casual dining.
While not mandatory, having previous supervisory experience in food service or similar fast-paced environments greatly enhances candidacy. It demonstrates readiness to handle team dynamics and operational responsibilities effectively from day one.
Yes, many local employers, including Five Guys, provide clear pathways for career progression, encouraging shift leads to develop management skills and advance to higher positions within the restaurant or corporate hierarchy.