NexlintoShift Lead
Company : Five Guys
Location : Apex, NC, 27502
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys offers Shift Leads a unique blend of hands-on leadership with competitive hourly pay plus tips and bonuses, which stands out compared to many chains. The role emphasizes team mentorship and operational excellence in a fun, supportive environment, making it distinct among fast food shift leadership jobs in Apex.
Successful Shift Leads at Five Guys demonstrate strong communication skills, a positive attitude, and a commitment to high food quality and customer service standards. Being proactive in coaching and motivating diverse teams while taking ownership of store readiness are key traits valued in Apex’s local restaurant culture.
In Apex, NC, Shift Leads at Five Guys start at around $19 per hour, often supplemented by tips and shift bonuses. This competitive pay aligns well with the local market for restaurant operations leads, reflecting the blend of leadership responsibility and fast-paced work environment typical in this region.
Daily tasks include managing crew assignments, ensuring food safety and quality, resolving guest issues promptly, and maintaining cleanliness standards. The Shift Lead also motivates the team to meet operational goals, supports opening and closing procedures, and tracks performance metrics to keep shifts running smoothly.
Starting as a Shift Lead can lead to management roles within Five Guys, as the company offers mentorship and real-time feedback to foster growth. Many Shift Leads in Apex have advanced to restaurant management by demonstrating leadership, reliability, and a passion for high service standards.
The Apex area has a steady demand for Shift Leads in fast food, including at Five Guys. While competition exists due to the role’s career growth potential and benefits, candidates with prior leadership experience and strong customer service skills tend to have an advantage in securing shifts here.
Five Guys combines a team-oriented culture with tangible perks like free meals during shifts and secret shopper bonuses. This focus on employee engagement and growth opportunities distinguishes its Shift Lead roles from other fast food leadership positions in Apex.
Absolutely. The role emphasizes coaching team members, managing operations, and handling customer interactions, providing practical experience essential for food service management. Five Guys supports career advancement, making it ideal for aspiring managers in Apex’s hospitality sector.
While formal certifications aren’t always mandatory, familiarity with food safety protocols is highly beneficial. Candidates who understand regulatory standards and demonstrate accountability tend to perform better and are valued in Apex’s health-conscious restaurant market.
Five Guys provides ongoing mentorship and real-time feedback to help Shift Leads manage operational tempo without sacrificing quality. This support, combined with a positive team culture, helps leaders in Apex maintain excellent food and service standards even during busy shifts.