NexlintoShift Lead
Company : Five Guys
Location : Tampa, FL, 33602
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Tampa's food service industry is growing steadily, making shift lead positions moderately competitive. Employers like Five Guys value candidates with leadership skills and food safety knowledge. Networking locally and gaining prior experience can boost your chances in this vibrant market.
While not always mandatory, certifications like ServSafe or food handler permits are highly regarded in Tampa's restaurant scene. They demonstrate commitment to food safety and can give Five Guys shift leads an edge, especially in maintaining high-quality standards and regulatory compliance.
Effective communication, quick decision-making, and the ability to motivate a diverse team are key traits that set outstanding shift leads apart. Being hands-on with operations while fostering a positive work environment directly impacts service quality and team cohesion.
Shift leads often transition into assistant manager or general manager roles. This position cultivates skills in team leadership, operational oversight, and customer service, serving as a vital stepping stone for long-term management careers within companies like Five Guys.
Five Guys emphasizes a team-oriented culture with real-time feedback and mentorship. Their shift leads benefit from weekly secret shopper bonuses and free meals during shifts, fostering motivation and recognition unique to their brand environment.
At Five Guys Tampa, shift leads engage deeply with coaching and operational management, gaining hands-on experience in maintaining high food quality and customer service standards. The supportive culture and performance reviews accelerate leadership development faster than typical fast-food chains.
Shift leads at Five Guys in Tampa typically start around $19.00 per hour, often supplemented with tips and bonuses. This competitive pay aligns with local fast-food management salaries, reflecting the role’s responsibility and the company’s commitment to rewarding leadership.
Absolutely. Five Guys offers shift leads access to mentorship and frequent performance feedback, creating an environment ripe for professional growth. This structure supports those eager to develop management competencies within a fast-paced restaurant setting.
Shift leads juggle team coordination, maintaining food safety, and resolving guest issues promptly. In Tampa’s bustling environment, managing these effectively requires quick adaptability and a proactive leadership approach to keep operations smooth and customers satisfied.
Tampa’s diverse workforce fosters a collaborative atmosphere where positivity and motivation thrive. Five Guys shift leads benefit by creating inclusive teams aligned with local values, enhancing productivity and guest experiences through culturally aware leadership.