General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Managing a Five Guys in Belleville involves adapting to local customer preferences and regional staffing trends. The community's fast-paced dining habits demand proactive team coordination and flexible shift management to maintain the brand's celebrated guest experience and operational efficiency.
In Belleville, while a high school diploma is standard, certifications like ServSafe are highly valued. Local restaurants prioritize food safety credentials due to strict Michigan health regulations, enhancing a General Manager’s credibility and operational leadership.
Exceptional leadership paired with high stamina is essential. Five Guys values managers who thrive in energetic environments, can multitask across roles, and foster real-time communication, ensuring smooth, team-driven service during busy shifts.
Experience here often opens doors to regional management or corporate leadership within the hospitality sector. The role’s emphasis on operational control, team leadership, and financial management provides a solid foundation for advancement in restaurant or retail management.
General Managers in Belleville’s fast food sector generally earn between $50,000 and $65,000 annually, factoring in base pay plus potential bonuses tied to store performance. Compensation reflects local cost of living and competitive market rates.
This culture means managers prioritize team morale and collaboration, often leading by example in all roles. They actively engage in coaching and open communication, fostering a supportive environment that drives both employee satisfaction and customer service quality.
The high-energy atmosphere requires stamina and quick decision-making as crews rotate frequently. Managing inventory, customer flow, and staff dynamics simultaneously demands adaptability and effective communication to keep operations seamless.
Five Guys offers ongoing training programs and quarterly bonuses tied to performance, creating incentives for managers to enhance skills and pursue advancement within the expanding brand’s corporate or regional leadership tracks.
Managers lead by energizing their crew, blending rigorous operational oversight with a culture that encourages music and camaraderie. This balance promotes productivity and employee engagement, critical for maintaining Five Guys’ lively dining experience.
Yes, Five Guys General Managers uniquely juggle hands-on kitchen roles, continuous crew rotation, and live customer engagement within an open kitchen format, requiring a blend of operational expertise and vibrant team leadership uncommon in typical hospitality positions.