Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys in Venice, FL offers a vibrant team culture with weekly secret shopper bonuses and free meals, making the Shift Lead role uniquely rewarding compared to other locations. The local market’s emphasis on hospitality and community engagement also shapes daily leadership expectations here.
Managing a busy Five Guys in Venice demands quick problem-solving amid high customer volumes, maintaining food safety, and motivating a diverse crew. Balancing operational duties with fostering team morale in this tourist-friendly area adds a distinct layer to the Shift Lead’s responsibilities.
Venice employers prioritize strong communication, adaptability, and hands-on leadership for Shift Leads. Experience handling customer concerns efficiently and driving team cooperation are particularly prized in this community-focused restaurant environment.
Five Guys encourages promoting from within, so Shift Leads in Venice often move into assistant management or general manager roles. The company’s mentorship programs and performance feedback support steady career progression in the restaurant industry.
At $19.00 per hour plus tips and bonuses, Five Guys offers a salary that aligns well with Venice’s food service leadership positions. Factoring in benefits like free meals and 401(k), the total compensation package is quite attractive for the area.
Five Guys provides real-time feedback and mentorship to help Shift Leads seamlessly juggle team coaching and operational tasks. This approach ensures leaders maintain store standards while nurturing an engaged, efficient crew during each shift.
Expect a team-oriented, upbeat environment where positivity is key. Venice’s local workforce values camaraderie, and Five Guys fosters that through collaborative shifts and shared incentives like secret shopper bonuses, enhancing both morale and productivity.
Venice’s traffic patterns mean Shift Leads might prefer off-peak commute times; flexibility for early openings or late shifts can ease travel stress. Also, the region’s tourism seasons may affect shift demands, requiring adaptability in scheduling.
Shift Leads ensure strict adherence to food safety protocols while maintaining fast, friendly service. In Venice’s competitive market, combining quality control with attentive guest interaction is vital to uphold Five Guys’ reputation.
Shift Leads take charge of daily operations, from assigning tasks to resolving guest issues, unlike general crew who focus on specific duties. They set the tone for shift performance, ensuring both smooth workflow and excellent customer experiences.