NexlintoGeneral Manager
Company : Five Guys
Location : Garden City, MI, 48135
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Strong leadership directly impacts team morale and operational flow in bustling settings like Five Guys. Inspiring others and maintaining clear communication ensures shifts run smoothly, improving customer satisfaction and employee retention in high-energy kitchens.
Managing a rotating crew demands flexibility and quick adaptation, especially in Garden City's competitive restaurant scene. General Managers must balance diverse team dynamics while ensuring consistent service standards amid varying shift schedules.
Daily tasks include overseeing financials like inventory and cost control, coaching team members across shifts, and ensuring seamless operations from opening to close, all within a lively, collaborative restaurant atmosphere.
General Managers in Garden City typically earn between $50,000 and $65,000 annually, with Five Guys offering competitive base pay plus quarterly bonuses tied to restaurant performance, reflecting both market standards and company growth.
While a high school diploma is standard, certifications like ServSafe are highly valued locally, enhancing credibility in food safety. Leadership experience in customer service also strengthens a candidate's profile amid Garden City's hospitality demands.
Five Guys emphasizes a people-first culture with cross-training across all positions, creating a dynamic environment. The open kitchen layout and emphasis on communication foster a unique managerial experience unlike traditional back-of-house roles.
At Five Guys, humility and teamwork are core leadership traits. General Managers are expected to put the team first, motivate with energy, and embrace a fun, collaborative vibe, aligning management with the brand’s high-energy, music-filled atmosphere.
Five Guys offers structured leadership development, with opportunities to progress from shift management to regional oversight. The company’s rapid expansion supports ambitious managers eager to grow through ongoing training and performance-based rewards.
Garden City sees steady demand for skilled restaurant managers, but competition remains high due to the area’s active hospitality market. Demonstrating leadership and operational experience helps candidates stand out amid numerous applicants.
Garden City’s workforce values energetic, hands-on leadership. Five Guys managers must thrive in fast-paced shifts while fostering team cohesion, adapting to the community’s emphasis on collaboration and responsiveness in customer service.