General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Managing a Five Guys in Detroit means thriving in a high-energy setting where swift decision-making and real-time communication keep operations smooth. The General Manager must balance crew rotations, oversee shift transitions, and maintain exceptional service standards amidst the restaurant’s bustling atmosphere.
Effective leadership here demands motivating diverse teams, fostering open communication, and adapting swiftly to changing shift dynamics. A Detroit General Manager should inspire by example, prioritize team cohesion, and handle operational challenges with confidence to maintain Five Guys' famed customer experience.
While a high school diploma and leadership experience are standard, Detroit hiring managers often value ServeSafe certification due to local health regulations. Additionally, prior food service experience helps candidates navigate the city's competitive dining market effectively.
Detroit’s General Managers often face a blend of rapid service demands and a community-oriented customer base, requiring heightened adaptability. Economic factors and workforce dynamics also shape management styles, making local knowledge essential for success at Five Guys here.
Starting as a General Manager at Five Guys Detroit opens doors to regional leadership roles or specialized management positions within the hospitality sector. The brand’s growth offers ongoing training and leadership development, supporting upward mobility in restaurant operations.
Five Guys embeds its people-first culture by encouraging General Managers to lead with humility, foster teamwork, and engage in hands-on support across all restaurant positions. In Detroit, this approach energizes crews and enhances guest experiences in a lively, music-filled environment.
Detroit’s General Managers juggle high-volume service with community engagement, which can be demanding but rewarding. Perks include competitive pay, quarterly bonuses tied to local restaurant performance, and a vibrant team culture that values energy and collaboration.
Detroit’s restaurant sector shows steady demand for experienced General Managers, with Five Guys attracting candidates who excel in fast-paced settings. Competition is moderate, favoring those with proven leadership in food service and strong professional references.
General Managers at Five Guys in Detroit typically earn between $50,000 and $65,000 annually, factoring in base salary and quarterly performance bonuses. This aligns with regional standards for restaurant leadership roles in a fast-growing burger franchise.
Yes, Five Guys provides a quarterly bonus program rewarding General Managers based on the restaurant’s financial and operational success, encouraging proactive leadership and team motivation to sustain high standards in the Detroit market.