NexlintoGeneral Manager
Company : Five Guys
Location : Manchester, MI, 48158
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
In a bustling environment like Five Guys in Manchester, MI, a General Manager must juggle motivating a dynamic crew while managing quick service demands. This involves constant communication, adaptability to shifting roles, and maintaining stamina to keep service seamless from open to close.
Unlike other sectors, a General Manager in fast-casual dining needs exceptional people skills, real-time problem solving, and the ability to inspire a rotating team. Emphasizing humility and collaboration fosters a positive culture that directly impacts customer satisfaction and operational efficiency.
While a high school diploma is a baseline, certifications like ServSafe are highly valued in Michigan’s food service industry. Demonstrated leadership experience and strong professional references also enhance a candidate’s profile for success as a restaurant General Manager.
Effective shift handoffs require clear communication and thorough briefing on inventory, staffing, and customer feedback. Five Guys General Managers use collaborative strategies to maintain momentum and uphold service standards across overlapping shifts.
Manchester’s restaurant management jobs see moderate competition, with brands like Five Guys attracting candidates who thrive in energetic, team-driven environments. Local demand favors those with proven leadership and adaptability to fast-paced service models.
General Managers in Manchester, MI, typically earn between $50,000 and $65,000 annually in fast-casual dining. At Five Guys, competitive base pay is complemented by quarterly bonuses tied to restaurant performance, rewarding operational excellence.
Five Guys emphasizes leadership development and cross-training, providing General Managers with pathways to regional roles or specialized operations management. Their people-first approach fosters rapid career advancement within a supportive, high-energy culture.
Peak times demand sustained energy and quick decision-making. At Five Guys, General Managers combat fatigue by fostering a vibrant atmosphere with music and team camaraderie, ensuring motivation stays high despite the fast pace and physical demands.
Understanding Manchester’s community vibe helps Five Guys General Managers tailor service and team dynamics. They adjust crew assignments and customer engagement approaches to reflect local tastes, which strengthens brand loyalty in this competitive market.
Five Guys’ culture shines through in its emphasis on humility, teamwork, and open communication. General Managers in Manchester embody these values by leading with empathy, encouraging vocal collaboration, and fostering a fun yet focused work environment.