General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Leading a Five Guys outlet in Farmington means thriving in a high-energy, fast-paced food service environment. Unlike some general manager positions in retail or healthcare nearby, this role demands hands-on team leadership, quick adaptability, and a passion for delivering exceptional customer experiences amidst a lively, music-filled atmosphere.
Success at Five Guys hinges on motivating a dynamic crew, maintaining upbeat communication, and managing fast-shifting responsibilities. In Farmington, a GM must combine stamina with humility, fostering teamwork while overseeing operations to sustain the brand’s reputation as a top U.S. burger destination.
Farmington's hospitality scene shows steady demand for experienced general managers, particularly in popular franchises like Five Guys. Candidates with proven leadership and food service backgrounds stand out amid moderate local competition, benefiting from opportunities to advance in a growing fast-casual industry.
While ServSafe certification is a valued plus for general managers in Farmington eateries, state and local food safety regulations also apply. Staying updated on Michigan’s health codes and maintaining proper training ensures compliance and smooth daily operations at establishments like Five Guys.
Starting as a General Manager opens doors to regional leadership roles, operations management, or corporate positions within fast-growing brands. Demonstrating strong team-building skills, financial oversight, and adaptability can accelerate growth into roles like Regional General Manager or Director of Operations.
General Managers at Five Guys take full ownership of shift operations, financial results, and crew leadership, balancing opening and closing shifts. Assistant GMs support these tasks but typically focus more on specific team guidance and operational support rather than overall business performance.
The role challenges managers to inspire diverse teams through constant communication, role rotation, and active problem-solving. This environment sharpens leadership agility, conflict resolution, and motivational techniques that are transferable across many customer-focused industries.
General Managers in Farmington receive a competitive base salary reflecting local market rates, supplemented by quarterly bonuses tied to restaurant performance. Additional benefits often include career growth opportunities, leadership training, and a supportive team culture, making compensation more rewarding than average.
Five Guys emphasizes a people-first culture with cross-training for all staff, energetic team communication, and a vibrant music-filled kitchen. This contrasts with some competitors by blending operational leadership with a unique, engaging work atmosphere that fosters both fun and productivity.
Farmington’s General Managers embody Five Guys’ commitment to quality food and team spirit by leading with humility, encouraging collaboration, and maintaining high standards in customer service and operational efficiency, ensuring every shift delivers the brand’s legendary burger experience.