NexlintoShift Lead
Company : Five Guys
Location : Lake Alfred, FL, 33850
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A thriving shift lead thrives on clear communication, adaptability under pressure, and motivating diverse teams. At Five Guys, balancing operational oversight with energizing crew members is key, ensuring food quality and guest satisfaction remain top priorities during every shift.
Progression involves mastering daily operations, effective team coaching, and embracing company mentorship programs. Demonstrating accountability and eagerness to learn at Five Guys opens doors to supervisory and managerial roles within the local restaurant scene.
Shift leads juggle crew scheduling, real-time problem solving, and enforcing food safety, blending frontline work with leadership. Unlike general team members, they uphold store readiness and operational metrics, ensuring seamless service and compliance throughout shifts.
Five Guys emphasizes team collaboration and positive reinforcement, providing real-time feedback and bonuses tied to shift performance. This approach nurtures motivation and accountability, creating a work environment that blends fun with professionalism uniquely in Lake Alfred.
Starting at $19.00 per hour plus tips and bonuses, Five Guys offers competitive pay relative to similar roles nearby, complemented by free meals and benefits. This package positions shift leads favorably within Lake Alfred’s hospitality job market.
Local hospitality trends show steady openings for shift leads at Five Guys, reflecting ongoing growth in fast-casual dining. Candidates with leadership experience and strong communication skills are particularly sought after in this Lake Alfred market.
Handling increased customer flow requires swift crew coordination and maintaining food quality under pressure. Effective shift leads anticipate bottlenecks, delegate tasks quickly, and keep morale high to sustain smooth operations during busy periods.
Highlighting previous leadership in fast-paced environments, customer service excellence, and adaptability proves valuable. Demonstrating a proactive attitude and willingness to learn aligns well with Five Guys’ expectations for shift leads.
Absolutely. This role offers hands-on experience managing operations and teams, with built-in mentorship and promotion pathways, making it an ideal stepping stone toward broader management opportunities within the restaurant industry.