Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys in Antioch emphasizes a hands-on leadership style, combining team coaching with operational management, fostering a fun yet productive atmosphere. Unlike some chains, the role offers weekly secret shopper bonuses and free meals, reflecting a strong culture of reward and employee support specific to this location.
Antioch’s fast-paced food scene demands quick decision-making during peak hours, managing diverse teams, and maintaining high standards amidst local competition. Shift leads must balance efficient operations with customer satisfaction while adapting to community preferences and fluctuating foot traffic.
Success hinges on strong communication, motivating a diverse crew, and strict adherence to food safety. Additionally, shift leads at Five Guys need to excel in multitasking, mentoring team members, and driving operational excellence to maintain the brand’s quality and service reputation.
Starting as a shift lead opens pathways to higher management roles within Five Guys, benefiting from mentorship and real-time feedback. Antioch’s location supports growth through in-store promotions, and the company’s team-oriented culture encourages ambitious employees to advance into area or district leadership.
While formal certifications aren’t mandatory, food safety and sanitation courses valued in California’s regulatory environment can boost candidacy. Experience with local health codes and leadership training tailored to fast-paced service environments enhances your appeal to Antioch employers like Five Guys.
Antioch’s vibrant food industry means moderate competition for shift lead roles, with demand influenced by seasonal peaks and local economic shifts. Five Guys’ reputation for a supportive work environment attracts motivated candidates, so standing out requires demonstrating leadership potential and customer service excellence.
Five Guys combines a collaborative team culture with tangible rewards like secret shopper bonuses and comprehensive benefits. Its emphasis on mentorship and growth opportunities distinguishes it from competitors, providing shift leads in Antioch a clear path for career development within a well-recognized brand.
The company fosters an environment where shift leads receive continuous feedback and mentorship, encouraging leadership by example. Balancing daily operational oversight with team coaching ensures both smooth service and a positive workplace, which is key to maintaining Five Guys’ standards.
Shift leads at Five Guys in Antioch start with a competitive base pay of $19.00 per hour, supplemented by tips and weekly secret shopper bonuses. This compensation package reflects the role’s responsibility and the value placed on leadership and operational excellence.
Absolutely. This position offers hands-on experience in leadership, team development, and operational control, serving as a foundational step toward broader managerial roles. Five Guys’ structured feedback and promotion pathways in Antioch make it ideal for career-driven individuals.