Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Success in this position hinges on strong communication, team motivation, and adaptability. An Assistant Operations Manager at Crunch Fitness must foster a collaborative atmosphere, handle scheduling complexity, and maintain member satisfaction while driving sales, all requiring dynamic leadership and problem-solving skills.
Starting as an assistant operations manager can lead to general manager roles or regional oversight positions. Growth often involves sharpening skills in sales leadership, staff development, and strategic club management, especially in expanding brands like Crunch Fitness which value performance and passion.
Daily hurdles include balancing membership sales targets with member experience, adjusting staff schedules, ensuring compliance with regulations, and spearheading local marketing efforts. Juggling these demands requires strong organizational skills and the ability to pivot quickly in a dynamic environment.
Maybrook’s fitness sector shows moderate competition for operations roles, with candidates often needing proven sales and team management experience. Crunch Fitness’s reputation and growth in the region attract many applicants, so highlighting unique leadership and community engagement skills can improve hiring chances.
While formal certifications aren't mandatory, credentials in fitness management, sales, or customer service can give candidates an edge. Additionally, familiarity with New York state labor laws and local health regulations enhances a candidate's appeal for assistant operations roles at Crunch Fitness.
Beyond a competitive monthly bonus potential exceeding $1,000, employees enjoy health benefits, a 401(k) plan accessible after a year, and complimentary gym membership. This package supports career growth in a vibrant, team-focused environment that blends work enthusiasm with wellness.
Crunch Fitness emphasizes mentoring and team-building, empowering assistant managers to develop sales staff and cultivate a spirited workplace culture. This hands-on approach not only improves club performance but also prepares candidates for elevated leadership positions within the company's expanding network.
Based on local market data, this role typically offers a base salary between $45,000 and $55,000 annually, with additional earnings possible through monthly bonuses and commissions on personal training sales, making it a financially rewarding opportunity in the region’s growing health club sector.