Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Crunch Fitness in Norcross offers a unique blend of operational leadership and community engagement for its Assistant Operations Manager, emphasizing local marketing and member experience, unlike many gyms focusing strictly on facility management. This creates a dynamic role balancing sales growth with fostering a spirited team culture.
Success in Norcross requires a proactive approach, strong communication, and the ability to inspire a sales-focused team. Given Crunch Fitness's fast-paced environment, flexibility with scheduling and a passion for health industry trends greatly enhance leadership effectiveness.
This role serves as a critical stepping stone by cultivating skills in team development, sales strategy, and compliance oversight, preparing candidates for senior roles like General Manager or regional operations director, especially within expanding fitness organizations like Crunch.
Besides a competitive base salary, Assistant Operations Managers at Crunch Fitness in Norcross can earn monthly bonuses exceeding $1,000. Additional commissions on personal training sales may be updated, augmenting overall compensation in line with local market rates.
Norcross sees moderate competition for operations roles in fitness centers due to growing local demand for health services. Crunch Fitness's reputation for fun and inclusive culture can attract quality applicants, but candidates with sales and staff management experience stand out.
While formal certifications aren't mandatory, credentials in sales, fitness management, or customer service excellence are valued locally. Familiarity with Georgia state regulations and community outreach experience enhances prospects at Crunch Fitness and similar employers.
This position uniquely blends operational oversight with direct sales leadership, including mentoring a sales team and driving membership growth through community engagement—duties not always emphasized in broader operations management roles.
Crunch Fitness combines health industry passion with a lively work environment. The role offers growth potential, a free gym membership, and a collaborative culture, making it attractive for those wanting more than a traditional administrative operations assistant job.
Crunch Fitness fosters growth through hands-on leadership opportunities, regular sales coaching, and fostering a team-driven atmosphere. Managers benefit from access to state-of-the-art fitness facilities and a culture that encourages initiative and innovation.
Candidates should be prepared for a Friday to Tuesday rotation, including evenings and weekends, to align with peak gym usage. This schedule supports member engagement and local marketing activities essential for operational success.