NexlintoShift Lead
Company : Five Guys
Location : Floral Park, NY, 11005
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Floral Park's casual dining venues show steady demand for shift leads, with Five Guys maintaining a competitive edge due to its strong brand presence and team culture. Compared to local competitors, Five Guys often offers more structured leadership opportunities, attracting candidates eager for growth in fast-paced restaurant settings.
Commuters to Floral Park benefit from Long Island Rail Road access and multiple bus routes, though peak hours can bring moderate congestion on main roads. Candidates should plan schedules around school zones and local events to ensure punctuality when leading shifts at Five Guys or similar establishments.
Effective shift leads excel in real-time decision-making, team motivation, and operational oversight. Unlike broader managerial roles, they focus on immediate shift dynamics, balancing hands-on coaching with maintaining food quality and customer satisfaction, making adaptability and communication paramount.
As a shift lead gains experience, duties often shift from direct task supervision to strategic delegation and performance analysis. This progression involves mentoring newer staff, refining operational efficiency, and preparing for higher management roles by mastering store-level leadership essentials.
Many believe shift lead positions are purely supervisory with limited growth, but these roles demand dynamic problem-solving and offer significant leadership development. Underestimating the impact shift leads have on customer experience and team morale can cause missed opportunities for career advancement.
Five Guys emphasizes a team-driven culture and high-quality food standards, which means shift leads must balance efficiency with maintaining premium service. Unlike some chains, the role demands fostering a highly motivated crew while managing secret shopper feedback and real-time customer interactions.
Five Guys offers structured mentorship, real-time performance feedback, and clear promotion pathways. Shift leads benefit from targeted training and exposure to store operations, positioning them well for advancement into assistant manager or general manager roles within the company.
Shift leads at Five Guys in Floral Park start at around $19.00 per hour, with the potential to earn extra through tips and weekly secret shopper bonuses. This compensation model rewards both leadership effectiveness and customer service excellence during shifts.
Hiring demand for shift leads at Five Guys tends to increase during summer months and holiday seasons in Floral Park, driven by higher guest volumes. Candidates applying during these peak times may find more openings but also face elevated competition.
Beyond competitive pay, Five Guys offers shift leads free meals during shifts, comprehensive benefits including medical and 401(k) eligibility, and a supportive team environment. These perks contribute to higher job satisfaction and encourage long-term commitment.