Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Strong communication, quick decision-making, and the ability to motivate a team under pressure are crucial. At Five Guys, a shift manager must also demonstrate reliability and a passion for quality service to maintain smooth shift operations and exceptional guest experiences.
While both roles involve supervising staff, a Shift Manager typically holds broader accountability, including opening and closing duties, staff coaching, and handling customer feedback, whereas a Shift Leader might focus more on direct crew support and task assignments during their shift.
Successful shift managers often advance to higher management roles, such as Assistant Manager or Store Manager, leveraging their experience in team leadership, operational oversight, and customer service to take on larger responsibilities within the restaurant industry.
In Astatula, FL, possessing a Food Handler's or Food Safety Manager Certification can be advantageous, aligning with local health regulations and enhancing your credibility when managing food safety standards in restaurants.
Night shift management roles in Astatula show steady demand, but competition remains moderate due to the area's size. Candidates with leadership experience and flexible availability often stand out when applying for positions like those at Five Guys.
Five Guys offers a unique combination of shared tips, bonus programs like secret shopper incentives, and free meals during shifts, making its shift manager role more rewarding compared to other local fast-food managers in Astatula.
The shift manager acts as the operational core, fostering teamwork, ensuring efficient station coverage, and maintaining morale, which directly impacts customer satisfaction and the smooth running of each shift at Five Guys.
Shift Managers at Five Guys in Astatula start at around $19.00 per hour, complemented by shared tips and bonus opportunities. Additionally, benefits such as medical coverage and 401(k) plans may be available after eligibility.
Five Guys emphasizes an energetic and positive workplace where shift managers are expected to lead by example, uphold quality standards, and actively contribute to a team-focused environment to maintain their brand reputation.
Yes, Five Guys offers flexible scheduling and full-time hours post-training, which allows shift managers in Astatula to manage work alongside personal or educational commitments effectively.