Job Overview:
The Team Member is responsible for delivering an exceptional guest experience by preparing high-quality food, maintaining cleanliness, and supporting smooth restaurant operations. This role works in a fast-paced, team-oriented environment where energy, friendliness, and attention to detail are essential. Team Members receive cross-training in multiple stations and play an important role in creating a fun, welcoming atmosphere for both customers and coworkers.
Key Responsibilities:
- Provide friendly and efficient customer service
- Prepare and serve hand-formed burgers and fresh-cut fries
- Operate cash registers and handle customer transactions
- Work across multiple stations, including grilling, fry station, and burger preparation
- Follow food safety, quality, and cleanliness standards
- Maintain a clean and organized workspace, including dining and kitchen areas
- Support team members to ensure smooth shift operations
- Contribute to a positive, high-energy work environment
Compensation Benefits:
- Starting pay at minimum wage or higher (based on experience and location)
- Opportunities to earn tips and performance bonuses
- Employee discounts on food
- Flexible scheduling (day, evening, and weekend shifts available)
- Part-time and full-time positions available
- Competitive wages
- Healthcare plans available for eligible Team Members and Leaders
Requirements Qualifications:
- No formal education required
- Ability to work on-site at restaurant locations
- Comfortable working in a fast-paced environment
- Strong teamwork and communication skills
- Willingness to learn multiple job functions
- Positive attitude and strong work ethic
Work Environment:
This role operates in a high-energy restaurant setting that requires standing for extended periods, multitasking, and maintaining speed and accuracy during busy hours.
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Frequently Asked Questions
At Five Guys in Franklinton, Team Members pivot quickly between stations like grilling and fry preparation to manage rush times. This dynamic multitasking ensures orders stay accurate and speedy, contributing to a lively, efficient service environment valued by both customers and staff.
Even as a Team Member, opportunities arise to support shift coordination and assist peers, sharpening leadership skills. Five Guys encourages team collaboration, allowing members to develop supervisory capabilities organically while maintaining high customer service standards.
Employers prioritize strong communication, adaptability, and the ability to thrive in fast-paced settings. Demonstrating a positive attitude, eagerness to learn multiple stations, and teamwork readiness can significantly boost your suitability for a Team Member position.
Yes, Five Guys provides performance bonuses and tips on top of competitive wages in North Carolina. Additionally, employee discounts and flexible scheduling make working as a Team Member attractive for those seeking a rewarding part-time or full-time role.
Starting wages align with North Carolina’s minimum wage but often increase based on experience and shift. Including tips and bonuses, Team Members in Franklinton generally see hourly earnings that compete well within the local fast-food labor market.
Five Guys emphasizes hand-formed burgers and fresh-cut fries with cross-training across multiple stations, fostering versatile skill development. This contrasts with some competitors focusing on narrower roles, making Five Guys a place where you gain broader restaurant experience.
Franklinton's hospitality sector sees steady demand for Team Members, with Five Guys often recruiting due to its growth and popularity. While competition exists, strong interpersonal skills and flexibility in scheduling improve your chances of landing a spot.
Given Franklinton’s small-town layout, most employees find commutes manageable, which supports varied shift scheduling. However, candidates living farther out might prefer daytime or weekend shifts to accommodate travel times and maintain work-life balance.
At Five Guys, Team Members handle not only food prep but also cash register operations and maintaining both front and back of house cleanliness. This holistic approach ensures smooth service flow, setting it apart from more segmented team roles elsewhere.
The environment here is energetic and team-focused, fostering a friendly atmosphere where positivity is key. This culture supports personal growth and makes shifts more enjoyable, which is often highlighted by employees as a strong motivator.