NexlintoShift Lead
Company : Five Guys
Location : Blue Island, IL, 60406
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys in Blue Island emphasizes hands-on leadership with a focus on team motivation and real-time feedback. Unlike some chains, shift leads here actively coach crew members while ensuring high food quality and cleanliness standards, fostering a collaborative environment that's ideal for those aiming for management growth.
Strong communication and the ability to motivate diverse teams are crucial. Additionally, proficiency in multitasking, quick decision-making under pressure, and maintaining operational standards like food safety and guest satisfaction will set you apart in a shift lead role.
Many Shift Leads transition into assistant manager or general manager roles, leveraging leadership experience gained on the floor. This position often serves as a springboard to broader operational responsibilities and offers growth opportunities within brands like Five Guys.
Blue Island’s local dining scene brings diverse customer expectations and variable shift demands. Shift Leads must juggle staffing fluctuations and maintain high service standards during peak hours, all while adapting to the community’s specific tastes and preferences.
Shift lead roles in Blue Island are competitive due to the area's vibrant food service industry. Employers like Five Guys seek candidates with proven leadership and a strong work ethic, making prior experience and local knowledge valuable assets.
Five Guys offers a competitive base pay starting at $19 per hour, supplemented by tips and bonuses, which is on par or slightly above many regional fast-food leadership roles, reflecting the company’s commitment to rewarding operational excellence.
Unlike retail leads who focus on sales and inventory, Five Guys Shift Leads prioritize food safety, crew training, and customer service in a fast-paced environment. Their role also involves hands-on shift management and ensuring compliance with health regulations.
Shift Leads at Five Guys actively foster a positive, team-oriented atmosphere through encouragement and mentorship. They set the pace during shifts, helping maintain morale and operational flow, crucial for sustaining the brand’s friendly and efficient service.
Yes, Five Guys supports Shift Leads with ongoing mentorship and real-time feedback to sharpen leadership skills. This ensures team members are well-prepared to handle shift operations while positioning themselves for potential promotions.
The package combines a $19/hour base wage with weekly secret shopper bonuses and free meals, recognizing the high-energy demands and leadership responsibilities inherent in the shift lead position, making it financially rewarding alongside career growth opportunities.