NexlintoGeneral Manager
Company : Five Guys
Location : Meriden, CT, 06451
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
In vibrant settings such as Five Guys, a General Manager’s leadership approach directly affects crew energy and collaboration. Emphasizing open communication and leading by example fosters motivation, driving high performance and a supportive team culture essential in quick-service restaurant management.
Success hinges on adaptability, stamina, and strong interpersonal skills. Managing diverse crews while maintaining operational efficiency in Meriden requires a blend of hands-on leadership and proactive problem-solving tailored to local customer expectations and workforce dynamics.
Five Guys offers clear advancement through gaining multi-unit leadership roles or regional management positions. Demonstrating consistent operational success and people development in Meriden can open doors to broader management responsibilities within this expanding fast-casual burger chain.
The company’s emphasis on a people-first environment means General Managers at Five Guys not only oversee operations but also actively cultivate a fun, music-filled atmosphere, encouraging team engagement and ensuring customers experience the brand’s signature energy and hospitality.
Five Guys expects General Managers to juggle financial oversight, inventory control, and staff coaching while fostering an upbeat customer experience. This dual focus ensures that the store runs smoothly from open to close without compromising service quality.
General Managers in Meriden can expect a competitive base pay averaging $50,000 to $60,000 annually, supplemented by quarterly performance bonuses. This compensation reflects the high-energy demands and leadership responsibilities within the local quick-service restaurant sector.
While a high school diploma is mandatory, certifications like ServSafe improve hiring appeal. Local health and safety compliance knowledge also strengthens a candidate’s ability to maintain operational standards favored by Connecticut’s regulatory environment.
Meriden’s moderate traffic and suburban layout allow General Managers to efficiently manage both morning and evening shifts without significant commute delays, enabling timely presence during critical open and close hours essential for operational success.
Five Guys blends high-volume burger service with an energetic, music-driven work culture, requiring managers to maintain both operational precision and a vibrant team atmosphere, a contrast to more traditional or slower-paced eateries in the region.
Food service experience equips candidates with practical insights into kitchen dynamics, customer flow, and safety standards, enabling them to quickly adapt to Five Guys’ fast-paced environment and uphold the brand’s commitment to quality and efficiency.