General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Creola's local market showcases moderate competition for General Manager positions within fast-paced restaurant environments like Five Guys. The demand for strong leadership with hands-on experience is steady, reflecting the region's growing dining sector and community-driven food culture.
In Creola, having a ServSafe certification or similar food safety credentials can significantly boost a General Manager candidate’s profile, aligning with regional health standards and employer expectations, especially in popular burger chains focused on food quality and safety.
Effective General Managers thrive by inspiring teams, maintaining stamina during fast shifts, and fostering open communication. Prioritizing humility and adaptability ensures smooth operations, especially where multitasking and crew motivation directly impact customer satisfaction and sales.
General Managers generally oversee broader operational aspects, including financial control and full-shift management, while Assistant GMs support daily crew tasks. Leadership depth and decision-making autonomy are key differentiators, with General Managers steering overall performance and strategic growth.
Many General Managers progress into regional management or operations director roles. Experience leading multi-shift teams and managing financials at Five Guys can pave the way for corporate leadership positions or franchise ownership opportunities within the hospitality industry.
Five Guys emphasizes a people-first culture with cross-trained teams and high-energy, open kitchens, creating a collaborative vibe unique to their brand. This environment demands leaders who excel at real-time communication and enjoy fostering a fun yet efficient workplace.
Five Guys offers competitive base pay plus quarterly bonuses tied to restaurant performance, alongside continuous leadership training. Their focus on team culture and career advancement within a rapidly expanding brand sets them apart in Alabama’s restaurant job market.
General Manager salaries in Creola typically range from $45,000 to $60,000 annually, depending on experience and restaurant size. Bonus structures and performance incentives at places like Five Guys can enhance overall compensation, reflecting local market standards.
Managers often juggle crew rotations, inventory oversight, and real-time problem-solving in a noisy, dynamic kitchen. Maintaining team energy and communication throughout opening and closing shifts demands resilience and quick adaptability to keep operations seamless.