Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
At Driven Brands in Strongsville, the Oil Change Assistant Manager actively participates in vehicle maintenance tasks like oil changes while leading the team to ensure smooth operations. This blend of technical service and supervisory responsibility fosters both operational efficiency and staff development.
Strong leadership skills such as team motivation, effective communication, and the ability to manage workflow during busy periods stand out for assistant managers in Strongsville’s automotive service sector. Emphasizing safety and customer satisfaction is also critical in this fast-paced environment.
Starting as an Oil Change Assistant Manager at Driven Brands opens doors to higher managerial roles within automotive service. With hands-on training and performance-driven culture, motivated individuals in Strongsville can quickly advance to shop manager or district leadership positions.
While prior automotive experience isn’t mandatory, certifications like ASE or basic mechanical knowledge can enhance prospects. In Strongsville, employers also appreciate candidates familiar with safety protocols and inventory management, which are essential in oil change shops.
Strongsville’s automotive service market sees moderate competition for assistant manager roles due to steady demand for vehicle maintenance. Candidates who combine technical skills with leadership potential often stand out amidst a pool of oil change technician applicants.
Driven Brands provides Oil Change Assistant Managers with perks such as paid training, competitive hourly wages plus bonuses, free employee oil changes, and comprehensive insurance options. These benefits support both professional growth and personal well-being.
Customer service is a core element, with assistant managers at Driven Brands often handling service payments and ensuring positive experiences. Strong interpersonal skills help maintain client satisfaction and contribute to repeat business in the Strongsville location.
In Strongsville, Oil Change Assistant Managers generally earn between $16 and $22 per hour, factoring in bonuses. This competitive compensation reflects the blend of technical duties and leadership responsibilities required in automotive service environments.
Driven Brands emphasizes a performance-driven culture with structured training and advancement paths, distinguishing its assistant manager roles. Compared to other local shops, the company offers more comprehensive benefits and employee perks, making it a sought-after employer.
Managing workflow during peak hours, ensuring vehicle services meet quality standards, and maintaining a safe work environment are frequent challenges. The role requires balancing hands-on technical tasks with leadership duties to keep operations running smoothly.