Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Willoughby, OH, has a growing fitness industry with moderate competition for Assistant General Manager roles. Candidates with strong sales leadership and community engagement experience tend to stand out, given local gyms' focus on member retention and outreach. Networking within regional fitness groups can improve hiring chances.
Crunch Fitness Assistant GMs in Willoughby often work a Friday-to-Tuesday schedule, covering peak gym hours including evenings and weekends. Balancing staffing needs during high-traffic periods while managing administrative duties requires strong organizational skills and flexibility tailored to local member activity patterns.
Successful Assistant General Managers excel in motivating teams, driving sales targets, and fostering positive workplace culture. They must balance operational oversight with staff development, demonstrating communication skills that inspire performance and adaptability across dynamic business environments.
This role provides hands-on experience in operational leadership, sales strategy, and team management, building a strong foundation for full General Manager responsibilities. Demonstrating consistent results and leadership growth can accelerate promotion opportunities within expanding companies like Crunch Fitness.
Assistant General Managers uniquely blend sales acumen, staff training ability, and operational management specifically within customer-focused environments. Unlike broader general titles, this role demands active engagement in revenue-driving activities and community outreach, emphasizing fitness industry expertise.
Crunch Fitness emphasizes a fun, no-judgment culture combined with entertainment-focused workouts. Assistant GMs here not only manage operations but also cultivate an energetic atmosphere, integrating community marketing and innovative membership drives that differentiate the experience from typical gym managerial positions.
Crunch Fitness offers competitive hourly wages plus bonuses, commission on personal training sales, and health benefits. They invest in career growth through leadership opportunities, free gym access, and a team-oriented culture that encourages professional advancement within their expanding network.
Assistant General Managers at Crunch Fitness earn a base pay of $20 per hour, supplemented by monthly bonuses exceeding $1,000, and commissions on personal training packages. This compensation package aligns well with local market standards for management roles in fitness facilities.
Local outreach and marketing efforts directly impact membership growth targets, making community engagement a critical part of an AGM’s success. Tailoring promotions and events to Willoughby's demographic helps boost lead generation, driving revenue and enhancing the club's visibility.
While specific certifications aren’t always mandatory, credentials in fitness management, sales training, or leadership development can provide an edge. In Willoughby, gyms value candidates demonstrating proven sales results, customer service excellence, and fitness industry knowledge.