NexlintoShift Lead
Company : Five Guys
Location : Long Branch, NJ, 07740
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Leading a shift at Five Guys in Long Branch involves hands-on team coaching, maintaining strict food quality, and fostering a positive crew atmosphere. Compared to other eateries, Five Guys emphasizes real-time feedback, secret shopper bonuses, and a vibrant, team-driven culture that encourages growth within the company.
Shift Leads at Five Guys directly impact guest experience by ensuring food quality, prompt handling of customer concerns, and keeping the restaurant spotless. Their leadership sets the tone for service speed and team morale, which collectively enhances the overall dining atmosphere and guest happiness.
After gaining experience as a Shift Lead, many progress into management roles such as Assistant Manager or Restaurant Manager. The position builds leadership, operational, and customer service skills, making it a solid stepping stone toward broader responsibilities in hospitality management.
While formal certifications aren't always mandatory, Long Branch employers value food safety knowledge and proven leadership experience. ServSafe certification or similar food handling credentials can boost candidacy, alongside strong communication and team management skills suited to the local fast-paced food scene.
Shift lead positions in Long Branch are moderately competitive due to its vibrant restaurant industry and tourist influx. Compared to larger hubs like New York City, Long Branch offers a balanced job market with steady openings but requires candidates to demonstrate adaptability and strong leadership to stand out.
Five Guys provides Shift Leads with perks such as weekly secret shopper bonuses shared across the shift team, free meals every shift, and comprehensive benefits including medical and 401(k) plans. This combination fosters a supportive environment focused on both employee well-being and team success.
Starting at $19.00/hour plus tips and bonuses, this pay rate is competitive for Long Branch’s food service supervisor jobs. It often exceeds average entry-level shift lead salaries in the region, reflecting Five Guys’ commitment to attracting motivated leaders who contribute to operational excellence.
Shift Leads oversee crew assignments, ensure food safety compliance, and maintain store readiness, while general crew focus primarily on food preparation and customer service. Leaders also mentor staff, manage guest issues, and track shift metrics, requiring broader operational insight and accountability.
Five Guys in Long Branch offers a dynamic work environment with clear growth pathways, competitive pay, and team incentives. Its local presence paired with a strong brand reputation makes it attractive for candidates seeking leadership roles that combine responsibility with supportive culture.
Unlike retail or technical shift leads, Five Guys Shift Leads blend customer service with food safety and crew development in a fast-paced food setting. The role demands hands-on operational leadership and people management skills tailored to hospitality rather than product or technical oversight.