NexlintoShift Lead
Company : Five Guys
Location : Lisle, IL, 60532
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys Lisle, the shift lead position emphasizes hands-on team coaching and maintaining high food quality standards, distinguishing it from other fast food leads that may focus more on speed. The culture here encourages growth and mentorship, making it a unique environment compared to typical fast food management roles.
Five Guys offers shift leads in Lisle clear pathways to management, supported by real-time feedback and performance reviews. This role is designed as a stepping stone toward higher leadership, with access to promotions and comprehensive training that nurture both operational expertise and leadership skills.
Employers in Lisle look for shift leads who demonstrate strong communication, dependability, and the ability to motivate diverse teams. Candidates must also show enthusiasm for customer service excellence and adaptability to changing operational needs in busy restaurant environments.
While formal certifications aren't always mandatory in Lisle, shift leads with food safety or management credentials tend to stand out. Local employers value candidates familiar with health regulations and leadership training, giving them an advantage in competitive hiring markets.
Shift leads at Five Guys in Lisle start with a competitive base pay around $19 per hour, complemented by tips and bonuses like the secret shopper incentive. This compensation package aligns well with local fast food leadership roles, offering both stability and performance-based earnings.
Different shifts at Five Guys in Lisle carry unique challenges; first shifts often focus on opening and prepping, while third shifts emphasize closing duties and cleanliness. Shift leads must adapt their leadership style accordingly to maintain consistent service quality across all hours.
Unlike retail or production leads, a Five Guys shift lead in Lisle combines customer engagement with team supervision in a dynamic food service context. This hybrid requires multitasking between operational oversight and ensuring guest satisfaction in a fast-paced environment.
Five Guys Lisle stands out for its supportive culture, competitive wages, and clear advancement paths. Job seekers often appreciate the blend of team camaraderie and professional growth, making it a top choice for local shift lead opportunities.
During busy periods, shift leads must coordinate team assignments efficiently while maintaining quality and speed. Managing guest concerns swiftly and ensuring food safety protocols are key, requiring strong multitasking and communication skills to keep operations smooth.
Five Guys provides shift leads with mentorship, real-time feedback, and structured performance reviews. This hands-on support helps develop leadership capabilities, enabling shift leads to enhance team motivation and operational efficiency effectively.