Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Strong communication, decisiveness, and the ability to motivate a team are key for success in this role. Balancing hands-on technical skills with managing workflows and customer satisfaction helps maintain smooth shop operations in fast-paced automotive settings.
Starting as an assistant manager provides a solid foundation for growth into full shop management or broader operations roles. With skill development and leadership experience, opportunities at Driven Brands or similar companies can lead to higher management within automotive services.
Expect to engage in tasks like lifting up to 50 pounds, moving in and out of service pits, and standing for long periods. Seasonal weather variations in Perrysburg may require working comfortably in both hot summers and cold winters.
Perrysburg's automotive service market shows steady demand due to its suburban growth and traffic patterns. Local oil change shops frequently seek reliable assistant managers, making it a promising area for those aiming to enter or advance in this field.
While paid training is often provided, certifications like ASE automotive service excellence can boost employability. Local employers may also value leadership or safety training credentials to meet regional regulatory standards.
Driven Brands emphasizes a performance-driven culture with paid training, career growth paths, and employee perks like free oil changes. Their focus on leadership development within fast-paced shops sets their assistant manager roles apart.
The company encourages hands-on mentorship and coaching, empowering assistant managers to train new hires and foster a positive environment. Such involvement helps build skilled teams aligned with Driven Brands’ high service standards.
Hourly pay for this role usually ranges from $16 to $22, complemented by performance-based bonuses. Benefits often include health coverage, paid time off, and a 401(k) match, providing competitive total compensation in the local market.
In addition to vehicle servicing, expect to handle inventory management, customer payments, safety compliance, and stepping up as acting shop manager when needed. Multitasking across operations ensures smooth shop workflow and customer satisfaction.
Shifts can be busy and sometimes unpredictable, but Driven Brands often accommodates scheduling needs within their operational framework. Paid training and advancement incentives also make it appealing for motivated candidates seeking work-life balance.