NexlintoShift Lead
Company : Five Guys
Location : Cheney, KS, 67025
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In Cheney’s fast-paced environment, a Shift Lead must inspire team members while maintaining smooth service flow, especially during peak times. This involves clear communication, quick problem-solving, and hands-on support to ensure high food quality and guest satisfaction under pressure.
Smaller towns often mean a close-knit workforce where personal relationships impact team dynamics. A Shift Lead must navigate this by fostering professionalism while leveraging local community spirit to build strong, motivated teams that deliver consistent customer service.
Effective Shift Leads demonstrate leadership by delegating tasks, handling conflicts calmly, and maintaining operational standards. They excel in multitasking, coaching, and decision-making, distinguishing themselves from entry-level roles focused primarily on task execution.
Shift Leads often progress to assistant manager or general manager roles, gaining experience in budgeting, staffing, and overall restaurant operations. This position serves as a stepping stone toward broader management responsibilities in hospitality.
Besides overseeing food quality, a Shift Lead manages team assignments, ensures cleanliness standards, addresses customer concerns, and monitors shift performance metrics. They also support opening and closing duties, ensuring smooth transitions between shifts.
Five Guys emphasizes a team-oriented culture with real-time feedback and mentorship. Shift Leads benefit from competitive pay including tips and bonuses, plus perks like free meals and growth opportunities, creating a supportive environment distinct from many competitors.
Five Guys provides ongoing coaching and performance reviews to help Shift Leads refine communication and motivational techniques. The company’s mentorship programs and emphasis on accountability foster practical leadership growth within a fast-paced restaurant setting.
At $19.00 per hour plus tips and bonuses, Five Guys offers a salary that aligns well with Cheney’s cost of living and local wage standards. This pay is competitive, especially when factoring in benefits like healthcare and 401(k) eligibility.
Some believe Shift Leads only oversee staff, but they actively engage in daily operations, including food safety and guest service. Also, the role offers a dynamic, fun atmosphere contrary to the notion that fast-food leadership is purely stressful or routine.
Weekends and holidays often increase customer volume, requiring Shift Leads to efficiently manage staffing and maintain high standards. Adapting quickly to fluctuating demands ensures smooth service without compromising quality or team morale.