Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Surprise, AZ has seen a growing demand for fitness leadership roles like Assistant General Manager due to expanding gym chains. Competition is moderate with employers valuing sales experience and team leadership, making local networking and relevant fitness industry skills key advantages.
While no mandatory certifications exist, credentials related to fitness management, sales training, or customer service excellence can boost your profile in Surprise, AZ. Crunch Fitness values practical leadership experience combined with a passion for fitness over formal certifications.
Strong communication, decisiveness, and the ability to motivate diverse teams set top-performing Assistant General Managers apart. They balance operational oversight with strategic sales initiatives, fostering a culture that aligns with company goals while driving staff and membership growth.
Crunch Fitness emphasizes a blend of fitness enthusiasm and entertainment, so its Assistant General Manager role prioritizes energetic leadership and community engagement alongside sales and operational duties, distinguishing it from more traditional assistant manager jobs focused solely on administration.
Typically, Assistant General Managers advance to General Manager positions or regional leadership roles by demonstrating consistent revenue growth, exceptional staff development, and operational excellence. Experience in dynamic environments like Crunch Fitness can accelerate promotion opportunities.
Yes, Crunch Fitness provides Assistant General Managers with perks like flexible scheduling (Friday-Tuesday shifts), health benefits, and free gym memberships, fostering a supportive environment that values both personal wellness and professional growth.
Assistant General Managers at Crunch Fitness actively participate in local marketing and outreach efforts, helping to build community ties and generate membership leads. This role encourages engagement with Surprise residents to foster a welcoming atmosphere and boost club visibility.
The base pay starts at $20 per hour, supplemented by monthly bonuses exceeding $1,000 and commissions on personal training sales. This compensation package reflects the competitive wages for Assistant General Managers in the Surprise, AZ fitness market.
Balancing high-energy member experiences with administrative responsibilities like scheduling and compliance can be demanding. Additionally, driving sales while nurturing a motivated team requires adaptable leadership, especially in fast-paced, customer-focused environments.
Effective tactics include fostering a high-performing sales team, leveraging community events for lead generation, and promoting personal training packages. Tailoring outreach to local demographics in Surprise, AZ enhances membership growth and aligns with Crunch Fitness’s fun, inclusive brand.