NexlintoShift Lead
Company : Five Guys
Location : Gainesville, GA, 30501
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Gainesville, a Shift Lead directly influences daily workflows by managing crew assignments and ensuring food quality and cleanliness standards. This hands-on leadership fosters teamwork and customer satisfaction, critical in a fast-paced restaurant environment where operational excellence drives success.
Effective communication, the ability to motivate diverse teams, and strong problem-solving aptitude stand out as essential for a Five Guys Shift Lead. Since the role demands coaching and supervising crew members, being proactive and adaptable helps maintain smooth shifts and high service standards.
This position offers hands-on experience in operational oversight, team mentorship, and customer service excellence. These responsibilities build critical management skills, preparing Shift Leads for higher roles by providing real-time feedback, performance reviews, and growth opportunities within Five Guys.
While formal certifications aren't always mandatory, local employers often value food safety training and prior supervisory experience. Possessing ServSafe certification or similar credentials can enhance a candidate's competitiveness in Gainesville’s restaurant job market.
Shift Leads at Five Guys in Gainesville start with a competitive base pay of around $19.00 per hour, supplemented by tips and bonuses. This pay scale aligns well with regional standards for restaurant leadership roles in fast-casual dining establishments.
Gainesville sees steady demand for restaurant Shift Leads due to its growing food service sector and tourism. Compared to larger metro areas like Atlanta, the competition is moderate, offering balanced opportunities for candidates with leadership experience.
Five Guys promotes a team-oriented culture emphasizing positivity, fun, and mutual support. Shift Leads in Gainesville can expect a collaborative environment where mentorship and real-time feedback fuel both personal growth and operational success.
Yes, Shift Leads enjoy perks like free meals during shifts, eligibility for weekly secret shopper bonuses, and access to a comprehensive benefits package including medical, dental, vision, and 401(k) options, enhancing overall compensation.
Unlike technical or line leads, a Shift Lead at Five Guys combines people management with operational duties such as food safety enforcement and customer service oversight. This hybrid focus requires balancing crew motivation with hands-on shift coordination.
Five Guys emphasizes high food quality and a supportive team culture, so Shift Leads play a pivotal role in maintaining these standards. The leadership experience here includes direct mentorship, performance tracking, and active participation in store readiness, setting it apart from generic fast-food supervisory jobs.