Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Dallas, GA
Popular Searches for Shift Lead
Frequently Asked Questions
Five Guys emphasizes hands-on leadership, combining real-time coaching with operational ownership. In Dallas, GA, this role blends fast-paced food service with a team-driven culture, focusing on quality standards and guest experience, making it distinct from other chains that may prioritize speed over mentorship.
Success in Dallas requires adaptability to a diverse workforce, strong communication to motivate during busy shifts, and a proactive approach to maintaining food safety and store readiness. Bringing positivity and accountability matches local expectations for restaurant leaders.
Daily tasks include managing crew assignments, ensuring food quality, resolving guest concerns swiftly, and overseeing cleanliness standards. In Dallas, balancing operational efficiency with a welcoming atmosphere is key for a Shift Lead’s success.
Starting as a Shift in Dallas positions you for growth into management roles, such as Assistant Manager or Store Manager. The experience builds leadership skills and operational know-how highly valued in broader hospitality and retail sectors.
Five Guys offers mentorship, performance feedback, and promotion opportunities at their Dallas locations. Shifts who demonstrate initiative and leadership can move swiftly into higher-level roles, supported by a culture that values internal growth.
Shift Leads at Five Guys in Dallas start around $19.00 per hour, complemented by tips and weekly secret shopper bonuses. This competitive pay reflects local market standards and incentivizes team performance.
While no mandatory certifications are required, knowledge of Dallas-Fulton County food safety standards is critical. Staying updated on local health codes ensures compliance and maintains the restaurant’s reputation.
Dallas has a vibrant food service market with moderate competition for Shift Lead roles. Five Guys attracts applicants seeking growth and a supportive culture, so candidates with leadership experience and a positive attitude stand out.
Five Guys fosters a team-oriented, energetic environment where Shift Leads not only manage tasks but also inspire morale. In Dallas, this culture demands leaders who balance operational duties with uplifting team spirit.
Unlike retail or technical leads, a Five Guys Shift Lead combines frontline customer interaction with hands-on food service leadership. The role demands quick decision-making in a fast-paced environment, focusing heavily on food quality and team dynamics.