NexlintoShift Lead
Company : Five Guys
Location : Akron, PA, 17501
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Akron, PA
Popular Searches for Shift Lead
Frequently Asked Questions
A successful shift lead must combine strong communication with team motivation abilities, decisiveness under pressure, and a commitment to maintaining high standards in food quality and service. These skills help steer operations smoothly while fostering a cooperative and positive crew atmosphere.
Shift leaders juggle crew scheduling, oversee food prep for quality assurance, handle guest issues promptly, and maintain cleanliness standards. They also provide real-time coaching, track performance metrics, and ensure smooth opening and closing procedures to keep service efficient and consistent.
Shift leads often progress into assistant manager or general manager roles by demonstrating leadership, operational excellence, and team development skills. Companies like Five Guys support this path with mentorship and performance reviews, enabling motivated individuals to climb the management ladder.
While no mandatory certifications for shift leads exist in Akron, food safety training such as ServSafe is highly recommended and often preferred by employers to ensure compliance with local health codes and enhance team trust in food handling practices.
Akron shows steady demand for shift leaders due to its expanding service sector. Chain restaurants frequently seek candidates who combine leadership with customer service skills, making it a competitive but accessible market for local job seekers with relevant experience.
Five Guys promotes a team-oriented environment emphasizing fun and support, alongside competitive wages including tips and bonuses. Their comprehensive benefits, free meals, and ongoing mentorship programs create a workplace that values both employee growth and satisfaction.
Handling high customer volume requires quick decision-making and efficient crew coordination. Shift leads must swiftly resolve guest concerns and maintain food safety while keeping morale high, all within a fast-moving, often unpredictable service rhythm.
Shift leads at Five Guys in Akron typically start at $19.00 per hour, supplemented by tips and secret shopper bonuses shared among the team. This compensation, combined with benefits like healthcare and 401(k), offers a competitive package for local restaurant leadership roles.
Emphasize your leadership experience, ability to motivate diverse teams, commitment to food safety, and problem-solving skills. Demonstrating enthusiasm for fast-paced environments and a positive attitude will resonate particularly well with Five Guys’ hiring priorities.
Five Guys offers a structured path from shift lead to management, supported by hands-on experience, mentorship, and performance feedback. In Akron’s growing market, this role provides valuable operational insight and leadership practice essential for long-term success.