NexlintoShift Lead
Company : Five Guys
Location : Hinesville, GA, 31313
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In Hinesville, GA, the demand for shift leads, especially in fast-food settings like Five Guys, is moderate but rising due to the growing hospitality sector. Candidates with leadership experience and strong communication skills tend to stand out, as local employers prioritize team motivation and operational excellence.
While not always mandatory, certifications such as ServSafe Food Handler or Manager are highly valued within Hinesville’s restaurant industry. These credentials demonstrate knowledge of food safety and compliance, boosting a shift lead’s credibility and enhancing guest trust.
Shift Leads orchestrate daily operations by delegating tasks, ensuring food quality, and maintaining cleanliness standards. They also resolve guest issues efficiently, provide real-time coaching, and track team performance, driving productivity and a positive work atmosphere.
Besides managing workflow, a Shift leader excels in communication, conflict resolution, and motivating diverse teams. They combine operational know-how with customer service finesse, creating an environment where staff perform confidently and guests enjoy consistent quality.
Absolutely. Many Shift professionals leverage their frontline leadership experience to move into assistant manager or general manager roles. This pathway is ideal for those eager to develop operational strategy skills and deepen their expertise in restaurant management.
Five Guys emphasizes a strong team culture, hands-on leadership, and employee growth. Compared to comparable fast-casual brands, you’ll find a more supportive environment with perks like secret shopper bonuses and free meals, making the shift lead role uniquely rewarding.
Shift Leads must balance fast-paced order fulfillment with maintaining high food quality and cleanliness. Handling diverse guest concerns promptly and keeping the crew motivated under pressure are essential to delivering Five Guys’ renowned customer experience.
Starting at $19.00/hour plus tips and bonuses, this pay surpasses many entry-level restaurant leadership roles in Hinesville. It reflects Five Guys’ commitment to competitive compensation aligned with the city’s cost of living and the responsibilities of managing shift operations.
In Hinesville, shift lead roles typically lean toward full-time due to the leadership and operational demands. However, some establishments may offer part-time opportunities depending on business hours and staffing needs, making it worthwhile to inquire locally.
Five Guys prioritizes mentorship and real-time feedback, fostering growth within its shift team. The company’s bonus programs and focus on team positivity create an engaging workplace that's distinctively supportive compared to other local fast-food employers.