Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Blairsville's local restaurant scene shows a steady demand for shift leaders, especially in fast-paced eateries like Five Guys. Candidates with prior food service leadership experience often face moderate competition, but strong communication and team motivation skills can set applicants apart in this regional market.
While not always mandatory, food safety certifications such as ServSafe are highly regarded in Blairsville’s restaurant sector. Possessing these credentials can enhance credibility for shift leads and demonstrate a commitment to maintaining high food quality and safety standards locally.
A top-performing Shift leader excels in real-time problem-solving, efficient crew coordination, and maintaining morale under pressure. Mastery in overseeing food safety, guest satisfaction, and operational flow is essential, as is the knack for mentoring team members toward consistent performance.
Progression from a Shift role often leads to assistant or general manager positions, especially within companies like Five Guys. Demonstrating leadership, operational insight, and a proactive attitude can accelerate advancement into broader managerial responsibilities over time.
Daily hurdles include balancing task delegation, handling unexpected customer concerns swiftly, and sustaining team energy during peak hours. Keeping the store organized and upholding cleanliness while driving productivity requires adaptability and strong interpersonal skills.
Five Guys provides Shift leaders in Blairsville with competitive wages starting at $19/hour plus tips, and bonus incentives like secret shopper rewards. Added perks include free meals each shift, a team-centric atmosphere, and access to comprehensive health benefits and 401(k) plans.
The Shift leader role embodies Five Guys’ commitment to fun, supportive teamwork and high standards. In Blairsville, this means fostering a positive work environment where leadership extends beyond tasks to mentoring peers and enhancing guest experiences consistently.
Shift Leads at Five Guys in Blairsville start with a base pay around $19.00 per hour, supplemented by tips and performance bonuses. This competitive wage reflects the leadership responsibilities and fast-paced nature of the restaurant industry in this locale.
Many assume Shift leads only manage schedules, but they also drive team motivation, uphold quality standards, and resolve guest issues promptly. The role demands multitasking and leadership beyond basic supervision, making it a critical operational position.
Given Blairsville’s smaller size, most Shift leads experience manageable commutes. However, proximity to the restaurant can impact punctuality and shift readiness, making location a practical consideration for candidates aiming to excel in this role.