NexlintoShift Lead
Company : Five Guys
Location : Lynbrook, NY, 11563
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys Lynbrook, a Shift Lead combines hands-on leadership with managing crew assignments, ensuring smooth operations while boosting team morale. This mix requires strong communication and a positive attitude to keep both employees and customers satisfied throughout the shift.
Serving as a Shift Leader at Five Guys in Lynbrook is a strategic stepping stone toward management. It offers real-time leadership experience, mentorship, and opportunities to develop skills essential for higher roles in restaurant operations and team management.
Key skills include effective team supervision, rapid problem-solving, adherence to food safety protocols, and strong communication. Being dependable and adaptable also helps Shift Leads thrive in the dynamic environment of a busy Five Guys restaurant.
Lynbrook’s bustling dining scene creates steady demand for Shift Leads, with competition driven by numerous fast-food and casual dining venues. Candidates with prior leadership in food service often stand out amid a moderately competitive local hiring landscape.
The $19/hour base pay plus tips at Five Guys aligns well with Lynbrook’s living costs, offering a competitive wage for entry-level managerial positions in food service. This compensation supports a balanced lifestyle in the suburban NY area.
Shift Leads specifically manage daily shift operations including food quality, team coaching, and customer service during their assigned hours, differing from general management roles focused on broader store performance and strategic planning.
Five Guys Lynbrook emphasizes a team-oriented, supportive environment where Shift Leads foster positivity and collaboration. This culture encourages hands-on leadership, making the role both engaging and pivotal to the store's success.
Besides the hourly wage, Shift Leads benefit from weekly secret shopper bonuses shared among the shift, plus free meals during work. These perks boost total earnings and promote a rewarding workplace atmosphere.
Five Guys seeks Shift Leads who demonstrate strong communication, accountability, and enthusiasm. The ability to motivate diverse teams while maintaining operational excellence is highly valued.
Five Guys provides Shift Leads with training on professional conflict resolution and encourages prompt, courteous responses. This approach ensures guest issues are addressed swiftly, maintaining the brand’s customer service standards.