NexlintoShift Lead
Company : Five Guys
Location : Florence, NJ, 08518
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Florence, NJ shows moderate demand for shift lead roles, especially in fast-food chains like Five Guys. Competition can be tight due to the area's population density and proximity to larger cities, so having prior leadership experience and strong communication skills can give candidates an edge.
While formal certifications aren't mandatory for shift leads in Florence, food safety and hygiene certificates often enhance a candidate’s profile. Local employers appreciate knowledge of state-mandated health protocols, which can improve your prospects at places like Five Guys.
A shift lead orchestrates team assignments, ensures food quality standards, and manages customer service flow. They also supervise cleanliness, resolve guest issues, and support opening and closing tasks, fostering a productive and positive work environment during their shifts.
Leadership abilities such as team motivation, clear communication, and problem-solving set shift leads apart. They must manage operational flow, mentor new employees, and uphold high standards, requiring a blend of interpersonal and organizational skills unique to supervisory roles.
Many shift leads progress toward store or area management roles. The position provides valuable operational insight and leadership experience, acting as a springboard for higher responsibilities within the restaurant industry or broader retail management.
Five Guys emphasizes mentorship and real-time feedback, offering weekly bonuses and comprehensive benefits to shift leads. Their team-oriented culture and clear promotion pathways create an environment conducive to career advancement and skill development.
Yes, shift leads at Five Guys in Florence benefit from competitive pay starting at $19/hour plus tips, free meals during shifts, and eligibility for secret shopper bonuses. This combination enhances overall compensation and fosters a motivating workplace atmosphere.
Shift leads at Five Guys in Florence typically start at $19.00 per hour, complemented by tips and performance bonuses. This competitive wage reflects the role’s leadership demands and the cost of living in the region.
Five Guys places a strong focus on quality food standards and team culture, requiring shift leads to balance operational efficiency with coaching. Their supportive environment encourages hands-on leadership rather than solely task supervision.
Shift leads often cover various shifts, including second and sometimes later shifts. Each shift demands maintaining consistent food quality and team morale, though later shifts might focus more on closing procedures and preparing for the next day.