NexlintoShift Lead
Company : Five Guys
Location : Marietta, GA, 30060
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Effective Shift Leads in Marietta thrive by combining sharp communication, adaptability during peak hours, and a proactive approach to team motivation. They excel at managing food quality and guest satisfaction while maintaining upbeat morale in fast-paced restaurant shifts.
This position offers hands-on leadership experience, mentoring opportunities, and operational insight, serving as a foundation for stepping into higher management. It builds skills in decision-making, team coordination, and customer service, essential for climbing the restaurant management ladder.
A Shift Lead manages crew assignments, oversees food safety standards, resolves guest concerns on the spot, and ensures the store’s cleanliness. They also track performance metrics and support opening and closing tasks, maintaining smooth, efficient shift operations.
Marietta’s hospitality sector shows steady demand for Shift Leads, favoring candidates with leadership experience and customer service skills. Employers prioritize flexibility and reliability due to high foot traffic, so readiness for varied shift schedules can boost hiring prospects.
Shift Leads at Five Guys in Marietta typically start around $19.00 per hour, which aligns competitively with other fast-casual leadership jobs in the area, especially when factoring in tips and shift bonuses that enhance overall compensation.
Yes, Five Guys provides free meals on shifts, a team-oriented culture, weekly secret shopper bonuses, and access to health benefits and 401(k) plans. These perks, combined with mentoring and growth opportunities, make the role appealing for local candidates.
Five Guys emphasizes hands-on leadership that balances speed with quality, fostering a positive work environment while upholding strict food safety and cleanliness standards. Shift Leads are expected to actively coach and elevate team performance beyond typical supervisory duties.
The role offers real-time feedback and mentorship, enabling Shift Leads to develop crucial management skills like conflict resolution, performance tracking, and operational oversight, which are vital stepping stones toward assistant manager and managerial positions.
High customer volume demands quick decision-making and efficient crew coordination. Successful Shift Leads maintain team focus by setting clear priorities, delegating tasks effectively, and addressing guest issues promptly to keep service smooth and upbeat.
While the role attracts many applicants, those demonstrating prior leadership in fast-paced settings, strong communication skills, and a proactive attitude towards team building tend to stand out in Marietta’s competitive market.