Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Success in this role demands strong communication, a passion for team development, and the ability to inspire a collaborative atmosphere. Being proactive in problem-solving and maintaining high energy helps in managing daily operations and driving member satisfaction effectively.
Many professionals advance toward General Manager or Director of Operations roles by demonstrating consistent sales growth, leadership skills, and operational excellence. Crunch Fitness, for instance, rewards initiative and offers growth opportunities within its expanding gym network.
Balancing staff coordination with membership sales targets often creates pressure. Mastering scheduling, compliance, and maintaining member happiness simultaneously requires adaptability and strong organizational skills to navigate daily challenges successfully.
At Crunch Fitness, the assistant operations manager isn't just a manager but a motivator who blends performance with fun. This role fosters an inclusive, spirited workplace that encourages employee enthusiasm and community engagement, aligning with Crunch’s unique fitness philosophy.
Lithonia's growing fitness industry creates moderate competition for operations roles, with demand rising alongside health trends. Candidates with sales leadership experience and local community involvement tend to stand out in this southeastern Georgia job market.
Most roles require availability during evenings and weekends, especially on a Friday to Tuesday rotation. Given Lithonia’s suburban layout, commuting times can vary, so flexibility with transportation and scheduling is key for seamless daily operations.
Beyond a base salary, this role offers potential monthly bonuses exceeding $1,000, health benefits, and access to a 401(k) after one year. Employees also enjoy a free Crunch Fitness membership, supporting both financial and wellness incentives.
Strong persuasion techniques, the ability to mentor sales staff, and local outreach expertise are crucial. Being adept at understanding member needs and fostering relationships directly impacts revenue growth and service excellence in this fitness setting.
Crunch blends operational rigor with a fun, inclusive culture, emphasizing team spirit and community marketing. Unlike more traditional gyms, the assistant manager here plays a dynamic role in both driving sales and cultivating an energetic member experience.
With rapid expansion plans and a supportive environment, Crunch offers hands-on leadership experience, professional growth pathways, and exposure to innovative fitness concepts. The role encourages driving impact locally while building skills for higher-level management.