Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Effective communication, team motivation, and sales-driven leadership are crucial for an Assistant General Manager at Crunch Fitness. The role demands inspiring staff while balancing operational duties and member satisfaction, making interpersonal skills and a passion for fitness essential to thrive in this energetic environment.
While the General Manager oversees full club operations and strategic planning, the Assistant General Manager focuses more on supporting daily tasks, staff development, and membership sales. This position acts as a bridge between management and frontline teams, ensuring smooth execution and member engagement on the floor.
Navigating local competition and member retention can be challenging in Roselle’s growing fitness market. Balancing peak hours, weekend shifts, and community outreach requires strong organizational abilities. Additionally, adapting to member preferences while maintaining staff morale is key for success in this role.
Roselle has a moderately competitive market for fitness management roles, with several clubs expanding post-pandemic. Compared to Chicago suburbs, demand is steady but candidates with proven sales records and flexible schedules tend to stand out, especially for brands like Crunch Fitness focusing on dynamic club experiences.
Crunch Fitness encourages career advancement by blending leadership with entertainment-driven fitness. Assistant General Managers can progress toward General Manager positions while gaining experience in community marketing, sales incentives, and innovative fitness programming, distinguishing the career path from traditional gym chains.
At Crunch Fitness, the Assistant General Manager champions an inclusive atmosphere by fostering positive team dynamics and member engagement. This role requires balancing operational excellence with empathy, ensuring that staff and guests feel supported within the club’s high-energy, judgment-free environment.
The base pay starts at $20 per hour, complemented by monthly bonuses exceeding $1,000 and commissions from personal training sales. This competitive package reflects the performance-driven culture at Crunch Fitness, rewarding those who excel in sales and leadership within their club.
Certifications in fitness instruction or sales management can boost employability, alongside experience in team leadership and customer service. Local employers appreciate candidates familiar with community outreach and flexible scheduling, reflecting the active lifestyle culture prevalent in Roselle.
Unlike retail or hospitality, the Assistant General Manager at Crunch Fitness balances operational leadership with promoting health and fitness goals. Responsibilities include managing membership growth, overseeing fitness programming, and ensuring a welcoming atmosphere, blending business acumen with wellness-focused customer engagement.
Crunch Fitness integrates sales targets with customer experience metrics, pushing Assistant General Managers to lead teams that drive memberships while delivering exceptional service. This dual focus ensures clubs operate efficiently and remain vibrant spaces where members feel motivated and valued.