NexlintoShift Lead
Company : Five Guys
Location : Berlin, NJ, 08009
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Berlin, NJ, actively coordinates team tasks, monitors food quality, and manages guest interactions to maintain service efficiency during peak times. Balancing leadership with hands-on support ensures operational flow and customer satisfaction in a fast-paced environment.
Taking on a Shift Lead role at Five Guys builds essential skills in team supervision, problem-solving, and operational oversight, which are foundational for advancing into management. This position offers mentorship and exposure to leadership responsibilities critical for career progression in the hospitality sector.
Effective communication, motivation, decisiveness, and adaptability are key traits for Shift Leads. Demonstrating accountability and fostering a positive team atmosphere while managing multiple tasks simultaneously is essential for maintaining service standards in fast-paced food service environments.
Shift Leads at Five Guys in Berlin, NJ start with a competitive base wage of $19.00 per hour, supplemented by tips and bonuses. Additionally, weekly secret shopper bonuses provide extra earning potential, creating a rewarding compensation package aligned with performance.
While formal certifications aren't mandatory, possessing food safety training or a ServSafe certification can strengthen a candidate’s profile. Employers in Berlin, NJ often value prior leadership experience in fast food and the ability to meet health and safety standards rigorously.
Berlin, NJ has a moderately competitive market for Shift Lead roles due to steady demand in the food service industry. Chains like Five Guys attract candidates seeking growth, but availability of shifts and benefits often make these positions highly sought after locally.
Five Guys Shift Leads uniquely blend hands-on leadership with direct involvement in food preparation, guest service, and real-time feedback. Their role emphasizes team mentorship and maintaining strict quality and cleanliness standards, setting them apart from more supervisory-only positions.
Five Guys provides Shift Leads with perks such as free meals every shift, a collaborative team culture, and access to growth opportunities. These benefits contribute to a supportive work environment, boosting morale and making the role more rewarding beyond just compensation.
Third shift positions may occasionally open, requiring Shift Leads to handle quieter operations with fewer staff. Challenges include maintaining energy and focus during late hours while ensuring food safety and store readiness, but these shifts can offer unique bonus opportunities.
Five Guys in Berlin, NJ attracts local job seekers by offering competitive pay, consistent tips, and a clear path to management. Its strong team-oriented culture and comprehensive benefits make it a preferred choice among shift lead job opportunities nearby.