Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
This role uniquely blends overseeing daily club functions with actively driving membership and personal training sales. The Assistant General Manager supports the General Manager, ensuring smooth operations while motivating a sales-driven team to meet ambitious revenue goals in a dynamic gym environment.
Strong communication, team development ability, and a competitive mindset are essential. Success also demands adeptness in organizing schedules, handling compliance, and fostering an energetic culture that aligns with Crunch’s ‘no judgments’ philosophy and fast expansion pace.
AGMs often progress to General Manager roles or regional leadership positions. Demonstrating operational excellence, sales achievements, and staff development can accelerate growth, especially in expanding brands like Crunch Fitness that prioritize internal talent cultivation.
Yes, Crunch’s unique blend of entertainment with fitness creates a vibrant work culture, emphasizing fun and inclusivity. AGMs here manage not only operational metrics but also nurture a high-energy environment, reflecting local community engagement and Crunch’s brand identity.
Charlotte’s booming fitness market shows increasing demand for AGMs skilled in sales and team leadership. Employers prioritize candidates who can enhance member experience while boosting revenue, reflecting the city's competitive yet opportunity-rich environment for fitness management roles.
Crunch Fitness offers a base pay of $20/hour with potential monthly bonuses exceeding $1,000, plus commissions on personal training sales. This package aligns well with Charlotte’s market rates, making it attractive for motivated individuals seeking both stable income and performance incentives.
Crunch blends fitness with entertainment under a ‘no judgments’ ethos, fostering a fun, inclusive atmosphere. AGMs here engage in community marketing and lead diverse teams, making the role as much about culture-building as business results, unlike more traditional gym management.
Crunch Fitness encourages professional development through hands-on leadership opportunities, performance bonuses, and expanding club presence. AGMs benefit from mentorship and access to broader management roles within a fast-scaling company passionate about employee advancement.
The Friday-Tuesday schedule allows AGMs to have Wednesdays and Thursdays off, which can support personal time or additional fitness pursuits. This shift pattern suits those who thrive in weekend-heavy roles while keeping midweek breaks for rest or errands.
AGMs typically spearhead community outreach, partnerships with local businesses, and event promotions tailored to Charlotte’s demographics. These activities boost membership leads and deepen the gym’s integration into the neighborhood, leveraging regional fitness trends.