NexlintoShift Lead
Company : Five Guys
Location : Caryville, TN, 37714
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Serving as a Shift Lead at Five Guys in Caryville offers a unique platform to hone leadership skills in a fast-paced food environment. This role acts as a bridge to higher management by emphasizing team coaching, operational oversight, and customer satisfaction, all crucial for advancing in restaurant management careers locally.
The Shift Lead role at Five Guys requires a hands-on leadership style focused on daily restaurant operations, team motivation, and quality control. Unlike some retail or production leads, this position blends frontline customer interaction with operational management, demanding high adaptability and real-time decision making.
Candidates searching for Shift Lead roles nearby should prioritize prior leadership experience in fast-food or high-volume settings, strong communication, and accountability. Local employers like Five Guys also value enthusiasm, reliability, and a proactive attitude toward learning and team development.
Managing the third shift at Five Guys often involves handling reduced staff, maintaining food safety during quieter hours, and preparing the store for the next day. Shift Leads must ensure operational readiness and team morale despite the off-peak schedule, which requires flexibility and strong organizational skills.
The Caryville area has moderate demand for Shift Leads, with Five Guys attracting candidates due to its growth opportunities and benefits. Competition varies with seasonality but generally favors applicants demonstrating leadership potential and local availability, making timely applications advantageous.
Shift Leads at Five Guys in Caryville start at about $19.00 per hour, with additional income from tips and weekly secret shopper bonuses. These extras can significantly enhance overall pay, rewarding leadership performance and customer service excellence beyond base wages.
Five Guys offers Shift Leads perks like free meals during shifts, a supportive team culture, and real-time mentoring. These benefits foster a positive work environment and promote career growth, distinguishing Five Guys from other local employers who may offer fewer employee-focused incentives.
Unlike technical or support leads, a Five Guys Shift Lead focuses on managing food quality, team coordination, and guest satisfaction during shifts. This role demands a blend of operational leadership and hands-on involvement in restaurant functions rather than purely technical or administrative tasks.
Five Guys emphasizes continuous improvement by providing Shift Leads with real-time feedback and mentorship. This approach encourages proactive coaching of team members, fostering a culture of collaboration and high standards that directly benefit store operations and customer experience.
After gaining experience as a Shift Lead, individuals can pursue roles such as Assistant Manager or Store Manager within Five Guys. The company’s focus on internal promotion supports career growth, leveraging leadership skills developed on the shift to broader operational management opportunities.