NexlintoShift Lead
Company : Five Guys
Location : Hanover, MN, 55341
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Hanover, MN
Popular Searches for Shift Lead
Frequently Asked Questions
Five Guys emphasizes a hands-on leadership style where Shift Leads actively coach team members and maintain high food quality and cleanliness standards. In Hanover, MN, this role often involves fostering a close-knit team culture, making it distinct from other fast-food chains that might focus more on automation or less personalized management.
At Five Guys, Shift Leads not only manage daily operations but also directly influence guest satisfaction by promptly addressing concerns and mentoring crew. This blend of operational and interpersonal duties sets it apart, requiring both strong leadership and frontline engagement skills.
The Shift Lead position offers hands-on experience in supervising diverse teams, managing operational metrics, and handling customer service challenges. These responsibilities build critical skills like decision-making and team motivation, essential for advancing into higher management within the fast-paced restaurant sector.
Given Hanover's growing food service market and Five Guys' regional popularity, Shift Lead roles tend to attract numerous applicants. Hiring focuses on candidates who demonstrate leadership potential and reliability, so standing out requires showcasing relevant experience and a positive attitude.
Shift Leads at Five Guys in Hanover start at $19.00 per hour, complemented by tips and bonuses. This rate aligns competitively with local standards for restaurant leadership roles, reflecting the position’s responsibility and the area's cost of living.
Employees stepping into Shift Lead roles at Five Guys benefit from mentorship programs, real-time feedback, and structured performance reviews. In Hanover, this support helps cultivate leadership skills and opens pathways to promotions within the company’s management track.
Third shifts often demand heightened vigilance to maintain food safety and cleanliness with reduced staffing. Shift Leads must ensure smooth operations and team morale during these quieter hours, balancing efficiency with readiness for early morning rushes.
Success hinges on strong communication, adaptability, and a proactive mindset. Embracing the company’s team-oriented culture and demonstrating accountability while motivating crew members during fast-paced shifts are key traits for excelling in this role.
Absolutely. Shift Leads play a critical role in monitoring shift performance data, managing crew assignments, and supporting opening and closing procedures, giving them valuable insights into restaurant operations and business success factors.
Providing free meals on shift is a popular perk within Hanover’s restaurant scene, especially at Five Guys. It supports employee satisfaction and wellness, enhancing the overall appeal of Shift Lead positions amidst competitive local hospitality jobs.