NexlintoShift Lead
Company : Five Guys
Location : Cologne, MN, 55322
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Cologne, MN has seen a steady demand for restaurant shift leads, especially in popular chains like Five Guys. Candidates with prior leadership experience in fast-paced food service have an advantage, as local eateries compete to retain skilled supervisors who can boost team morale and operational efficiency.
While formal certifications aren't mandatory for shift leads in Cologne, having a food safety manager certification or ServSafe credential can significantly improve your hiring prospects and reflect your commitment to maintaining high-quality food standards and safety compliance.
Key skills include strong communication to manage diverse crews, quick decision-making to address guest concerns, and the ability to motivate team members during peak hours. Effective multitasking and a positive attitude are crucial to keep operations smooth and uphold service standards.
Serving as a shift lead builds foundational management skills such as team leadership, inventory oversight, and customer relations. This role often acts as a stepping stone to assistant manager or general manager roles, offering hands-on experience essential for long-term growth in hospitality.
Unlike retail or production leads, a restaurant shift lead focuses heavily on real-time guest service, food safety, and team motivation in a fast-paced environment. This position requires balancing operational duties with frontline hospitality, making adaptability and interpersonal skills critical.
Five Guys emphasizes a team-oriented culture with real-time feedback and mentorship, offering opportunities for bonuses like secret shopper rewards and free meals. The company’s focus on growth pathways and a supportive environment makes it a unique place for shift leads seeking career development.
Five Guys provides shift leads with structured mentorship, performance reviews, and a collaborative team atmosphere. These resources help leaders address operational challenges effectively, ensuring high standards in food quality, cleanliness, and customer satisfaction are consistently met.
Shift Leads at Five Guys in Cologne, MN start with a competitive base wage around $19.00 per hour. This is complemented by tips, bonuses such as secret shopper rewards, and additional benefits, making the total compensation package attractive for local food service leadership roles.
Shift timing influences team dynamics and operational focus; for instance, 1st shifts often handle opening duties and prep, while 2nd and 3rd shifts may concentrate on peak service or closing tasks. Shift Leads must adapt their leadership style to manage workload fluctuations and maintain service quality.
Daily duties include assigning crew roles, monitoring food preparation for quality and compliance, resolving guest issues promptly, and ensuring cleanliness. Shift Leads also track performance metrics, support opening/closing routines, and foster a positive, efficient work environment throughout their shift.