NexlintoShift Lead
Company : Five Guys
Location : Boulder, CO, 80303
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In Boulder’s fast-paced Five Guys locations, a Shift Lead sets the tempo by actively guiding crew assignments and motivating staff to maintain high service and food quality standards, especially when customer volume peaks. This leadership directly impacts guest satisfaction and operational smoothness.
Effective communication, decisiveness, and the ability to inspire diverse teams stand out as essential traits. A Shift Lead must balance hands-on involvement with coaching, fostering a positive environment that drives both employee development and customer-centric results.
A Shift Lead juggles supervising shift operations, managing team workflows, ensuring food safety compliance, addressing guest concerns promptly, and maintaining store cleanliness—all while cultivating a team atmosphere focused on efficiency and quality.
Boulder’s vibrant food scene and high customer expectations challenge Shift Leads to consistently deliver top-tier service. The city’s emphasis on local sourcing and sustainability can also influence operational practices, requiring adaptability in shift management.
Boulder’s expanding hospitality sector has increased openings for leadership positions like Shift Leads. While competition exists due to the city’s desirable work environment, candidates with strong leadership and customer service skills tend to stand out.
Starting pay typically begins at $19 per hour, complemented by tips and bonuses. This competitive compensation aligns with Boulder’s cost of living and the restaurant industry standards, offering additional perks like free meals and benefits.
Five Guys emphasizes a hands-on leadership style with a focus on food quality and team mentorship, setting it apart from more automated or transactional roles. The culture promotes growth opportunities and teamwork in a lively, supportive setting.
The position is a gateway to management, with access to mentorship, real-time feedback, and promotional paths. Demonstrating initiative and leadership can lead to higher roles such as Assistant Manager or Store Manager within the company.
Five Guys values energetic, customer-focused leaders who engage directly with team members and guests. Shift Leads embody the brand’s commitment to quality and friendliness, ensuring each shift reflects its signature dining experience.
Yes, Shift Leads at Five Guys can earn weekly secret shopper bonuses shared across the shift team, encouraging consistent excellence in service and operational standards, alongside tips and a comprehensive benefits package.