NexlintoShift Lead
Company : Five Guys
Location : Goodyear, AZ, 85338
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Goodyear, a shift lead balances motivating crew members while ensuring smooth daily operations. This includes coaching team members, managing assignments, and maintaining food quality and cleanliness, all crucial for fostering a positive work environment and delivering excellent customer service.
Shift Leads oversee crew tasks, maintain high standards of food preparation, ensure safety regulations, and handle guest feedback promptly. They also take charge of store readiness, cleanliness, and support opening and closing duties, ensuring each shift runs seamlessly.
Strong communication, leadership to inspire diverse teams, adaptability, and a proactive attitude are vital. Experience in fast-paced food service environments helps, along with accountability and enthusiasm for delivering high-quality customer experiences.
Shift Leads at Five Guys in Goodyear start at $19.00 per hour plus tips and bonuses. Additional income includes weekly secret shopper bonuses, enhancing earnings beyond base pay, making the total compensation competitive for the local job market.
Goodyear's growing population drives demand for food service leadership roles. Employers often look for candidates familiar with local customer preferences and who can handle the region's busy dining hours, increasing competition for Shift Lead positions.
Proximity to the Five Guys location in Goodyear is advantageous due to peak shift hours that may extend into evenings. Efficient commute options help maintain punctuality and energy levels, which are essential for managing fast-paced restaurant shifts.
Five Guys offers mentorship, real-time feedback, and structured performance reviews to help Shift Leads develop leadership skills. Opportunities for promotion within the company are accessible for those demonstrating initiative and strong operational capabilities.
Five Guys emphasizes a team-oriented culture with perks like free meals each shift and shared bonuses. The role combines hands-on leadership with a focus on quality and cleanliness, fostering both employee growth and exceptional guest experiences.
Shift Leads at Five Guys actively manage guest interactions by resolving concerns swiftly and maintaining high food quality. This hands-on approach ensures customer satisfaction aligns with the brand’s commitment to excellence.